PT GUEST SERVICES REPRESENTATIVE - VAUGHAN

The Fox Valley Park District is a prominent and dynamic park district serving a diverse population exceeding 233,000 residents across the communities of Aurora, Montgomery, and North Aurora in Illinois. As a distinguished Illinois agency and a recipient of the National Gold Medal Award for excellence in park and recreation management, the district prides itself on maintaining 172 parks and 48 miles of interconnected regional trails spanning approximately 2,500 acres of parkland. Nestled along the scenic shores of the Fox River, the park district is committed to fostering vibrant and healthy lifestyles by providing fun, safe, and environmentally and fiscally responsible recreational opportunities. The Fox Valley Park District is deeply invested in the quality of life for its community members, continually striving to offer engaging programming and outstanding customer service that meet the diverse needs of its residents. The district truly embodies its motto: "Where Fun Begins!"

The part-time Guest Services Representative position at the Vaughan Athletic Center in Aurora, Illinois, plays a vital role in supporting the park district's mission by facilitating positive interactions between the public and the district's services. This role is designed for an individual who values responsibility, reliability, and strong customer service skills and is capable of supporting a fast-paced environment. The position requires working primarily on Monday, Wednesday, and Friday mornings from 8:00 am to 12:00 pm, with occasional afternoon shifts and mandatory weekend shifts that vary throughout the day. The compensation for this position starts at $16.00 per hour, offering part-time employees benefits tailored to fit their employment status.

As a Guest Services Representative, you will operate under the direction of the Office Coordinator, handling essential front-office functions such as answering phones, greeting and assisting customers, processing payments, and managing inquiries efficiently and professionally. A key aspect of this role involves proficiency in Microsoft Office Suite and a willingness to learn RecTrac registration software, which is integral to the park district’s operations. Candidates should demonstrate solid general office skills including filing, copying, and basic math skills, along with meticulous attention to detail and accuracy. Maintaining discretion and confidentiality is paramount, as this role often involves handling sensitive information.

This position offers a unique opportunity to join a reputable, award-winning organization committed to community wellness and recreation. The Fox Valley Park District values dedication, dependability, and the ability to multitask effectively. It is an ideal role for those seeking to contribute to a meaningful work environment with the flexibility of part-time hours while gaining valuable experience in customer service and community engagement. The District is an Equal Opportunity Employer and welcomes applicants who are motivated to support community-centric recreational services.