PT FRONT OFFICE AGENT

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $25,741.47 - $29,353.57
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Benefits

competitive salary
Opportunities for career advancement
Comprehensive training programs
employee discounts on hotel stays and dining
health insurance options
Retirement Savings Plans
Paid Time Off

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to exceptional guest experiences and outstanding customer service. With numerous full-service hotels worldwide, Hyatt provides a welcoming and professional environment for both guests and associates. Hyatt takes pride in its attentive, caring associates who strive to create memorable, meaningful experiences for every guest through efficient service and genuine hospitality.

The Front Office Associate at Hyatt plays a crucial role as the face of the hotel, responsible for managing the guest registration process and effectively communicating hotel services, promotions, and amenities. This highly visible position allows for casual conversation... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience working at a hotel front desk or in a similar customer service role preferred
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks and work in a fast-paced environment
  • Proficient with basic computer applications
  • Ability to stand and remain professional during long shifts
  • Flexible availability to work various shifts including weekends and holidays

Job Qualifications

  • A true desire to deliver exceptional guest service in a fast-paced environment
  • Previous front desk experience preferred
  • Strong background in customer service
  • Excellent verbal and written communication skills
  • Proficient computer skills
  • Ability to stand for extended periods of time and maintain a professional demeanor

Job Duties

  • Manage the guest registration process
  • Communicate hotel services and promotions to guests
  • Respond to guest inquiries promptly and professionally
  • Process various forms of payment accurately
  • Maintain the front desk area and ensure a welcoming atmosphere
  • Assist guests with check-in and check-out procedures
  • Provide accurate information regarding hotel policies and local attractions

Job Location

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