P/T Front of the House (FOH) Supervisor

Sunny Isles Beach, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Legends Global is a leading company in the live entertainment and venue management industry, renowned for being the premier partner to the world’s greatest live events, venues, and brands. With a vast network covering 450 venues worldwide, Legends Global manages 20,000 events annually and entertains approximately 165 million guests each year. Their expertise spans various components including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking, all executed with a commitment to excellence. The company culture promotes respect, ambitious thinking, collaboration, and bold action, fostering an inclusive workplace where authenticity, impact, and career growth are highly valued. At Legends Global, success is achieved through unified teamwork, making every win a collective accomplishment.

The Front of the House (FOH) Supervisor role is a part-time, hourly, non-exempt position within the Food and Beverage department, reporting directly to the Executive Chef. This position is essential to ensuring smooth and efficient front-of-house operations during events and food service shifts. The FOH Supervisor is responsible for overseeing a diverse team including banquet servers, concession and counter workers, and cashiers, ensuring duties are executed at the highest standards of customer service and operational effectiveness. This supervisor role involves scheduling staff, supervising daily tasks, managing cash handling processes, and supporting overall event operations from setup to breakdown. Key responsibilities include conducting pre-shift meetings to communicate event details and service expectations, ensuring compliance with company policies and safety standards, and reporting any operational issues or supply shortages to management. This role demands strong leadership, excellent organizational skills, and the ability to maintain a professional, guest-focused environment in a fast-paced setting. The FOH Supervisor also plays a vital role in training and onboarding new employees, fostering a positive work climate that promotes teamwork and accountability. Working conditions require mobility throughout the venue, the capability to lift up to 50 pounds, and availability for irregular hours including nights, weekends, and holidays based on event needs. Location for this position is on-site at the Charles F. Dodge City Center. This role is pivotal in maintaining the high service standards and guest satisfaction that Legends Global is known for, contributing directly to the success of live events and overall venue operations.

Job Requirements

High school diploma or GED
Minimum of two years of experience in Food and Beverage or hospitality environment
Minimum of 2-3 years supervisory experience in hospitality, events, concessions, or related operations
Experience with cash handling, bank preparation, reconciliation, and cash deposit processes
Strong verbal and written communication skills in English
Ability to work nights, weekends, and holidays based on event needs
Ability to lift up to 50 pounds
Reliable transportation and ability to report to work as scheduled
Ability to stand, walk, bend, kneel, reach, and perform manual labor frequently
Must be able to work in a fast-paced, team-oriented environment and maintain a positive work climate
Proficiency in Microsoft Office Suite
Professional demeanor and attention to detail

Job Qualifications

High school diploma or GED
Culinary school certificate or comparable food service experience preferred
At least two years of experience in a Food and Beverage or hospitality environment
Minimum of 2-3 years supervisory experience in hospitality, events, concessions, or related operations
Experience with cash handling, bank preparation, reconciliation, and cash deposit processes
Strong verbal and written communication skills in English
Bilingual in Spanish is a plus
Strong decision-making and problem-solving skills under pressure
Excellent organizational, planning, and interpersonal skills
Customer-focused with the ability to maintain a professional and guest-ready environment
Ability to work in a fast-paced, team-oriented setting while maintaining a positive work climate
Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines with minimal supervision
Professional demeanor, accountability, and consistent attention to detail
Proficiency in Microsoft Office Suite including Word, PowerPoint, and Outlook

Job Duties

Supervise banquet servers, concession workers, cashiers, counter workers, and other FOH staff
Assign daily duties and ensure staff complete assigned tasks during shifts and events
Serve as the main point of contact for FOH staff during operations
Assist with creating weekly staff schedules based on operational needs
Conduct pre-shift meetings and communicate event details and service expectations
Oversee all cash handling operations, including preparing concession banks for events, distributing cash banks, reconciling cash drawers, completing end-of-shift counts, and ensuring accurate cash deposits
Report supply shortages, operational issues, or guest concerns to management
Ensure guests receive friendly and professional customer service
Assist with event setup, breakdown, and overall service operations
Ensure service areas, dining areas, and concession stations remain clean and organized
Work with management and kitchen staff to support event timing and service flow
Assist with training and onboarding new employees
Ensure staff follow company policies, safety procedures, and sanitation standards
Carry out supervisory responsibilities including interviewing, hiring, training employees, planning, assigning and directing work, and addressing complaints in coordination with Human Resources
Perform other duties as assigned