Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Benefits
free YMCA family membership
competitive hourly wage ($13-15 per hour)
excellent retirement plan with company contribution
growth opportunities
Inclusive and diverse work environment
Job Description
The YMCA of Dane County is a well-established nonprofit organization dedicated to promoting community wellness, healthy living, and youth development through a wide range of programs and services. Serving the Dane County area, this YMCA branch is part of a nationwide association committed to fostering social responsibility and providing resources to empower individuals and families. Known for its strong community presence, the YMCA offers various memberships, including family, youth, and individual options, along with fitness classes, childcare, and community outreach activities. The organization places a high value on inclusivity, diversity, and creating an environment where everyone feels welcome and supported.Show More
Job Requirements
- High school diploma or equivalent
- ability to work mid-day, evenings, and weekends
- strong communication skills
- customer service experience preferred but not required
- ability to maintain a positive and professional demeanor
- ability to multitask in a fast-paced environment
- commitment to supporting the YMCA's mission and values
Job Qualifications
- Motivated to maintain an excellent customer service reputation
- strong oral and written communication and interpersonal skills
- strong attention to detail, organization, and follow-up abilities
- ability to work effectively and efficiently in a fast-paced setting
- high school diploma or equivalent (preferred)
- customer service experience (1 year preferred but will train)
Job Duties
- Greet members, prospective members, and guests, providing exceptional customer service
- answer phones in a friendly manner and assist callers with a variety of questions
- handle new member sign-ups
- respond to member questions and concerns in a timely and professional manner
- supervise and support the membership team
- maintain an orderly and welcoming front desk area
- provide information about YMCA programs and services
Job Location
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