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Job Overview
Compensation
Hourly
Range $12.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training opportunities
Job Description
Our establishment is a well-regarded hotel dedicated to providing exceptional guest experiences and high-quality hospitality services. Known for its warm ambiance and attentive staff, our hotel offers a comfortable and welcoming environment for travelers seeking both leisure and business accommodations. We pride ourselves on our attention to detail, professionalism, and commitment to customer satisfaction. As a respected player in the hospitality industry, our hotel continuously strives to uphold its reputation through excellent service and a friendly atmosphere.
We are currently seeking a Front Desk Agent to join our vibrant team. This role is essential in shaping the first impre... Show More
We are currently seeking a Front Desk Agent to join our vibrant team. This role is essential in shaping the first impre... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Ability to work Friday and Saturday nights
- Strong work ethic and self-initiative
- Good communication skills
- Ability to manage cash and handle payments accurately
- Familiarity with hotel reservation systems
- Basic math skills
- Positive attitude
- Team-oriented mindset
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication and interpersonal skills
- Ability to efficiently manage reservations and handle cash transactions
- Knowledge of front office computer systems
- Basic math skills for cash handling
- Ability to work Friday and Saturday nights
- Team player with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Location
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