PT Food Runner - Dogwood Restaurant - $18.57/hr.

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and quality service. At Marriott, the focus is not only on providing a comfortable and enjoyable stay but also on creating memorable and unique experiences for every guest. Marriott operates a diverse portfolio of hotels and resorts, including luxury brands, business hotels, and wellness-focused properties such as Westin. The company prides itself on fostering an inclusive work environment where associates from varied backgrounds are welcomed and celebrated, ensuring equal opportunity for all and adherence to non-discrimination policies. Marriott's culture emphasizes the value of diversity, talent, and shared experiences, making it a top choice for hospitality professionals around the world. The particular location for this role is at 601 S College St, Charlotte, North Carolina, a vibrant urban setting that combines southern charm with metropolitan energy and provides associates with an exciting work environment.

The position available is a part-time, non-management role as a Guest Service Support Expert within the food and beverage category. The pay rate is competitively set at $18.57 per hour. This role is integral to ensuring food and beverage operations run seamlessly and guests receive exceptional service at every touchpoint. Rather than simply serving food and drinks, the Guest Service Support Expert plays an active role in building a comprehensive, pleasant, and memorable dining experience for guests. Responsibilities include setting tables, assisting kitchen staff, cleaning and maintaining work areas, and replenishing supplies. The role demands attentiveness and a proactive approach to ensure smooth service execution that complements the overall guest experience.

The Guest Service Support Expert is expected to uphold Marriott’s high standards in safety, professionalism, and quality. This involves following strict workplace safety protocols, adhering to company policies and procedures, and maintaining a professional appearance and effective communication. Physical demands of the job are notable; the expert will be on their feet for extended periods, moving over various floor surfaces, handling objects up to 50 pounds with assistance, and performing tasks that involve bending, twisting, and stooping. This active engagement ensures that the position is dynamic and integral to maintaining the energetic atmosphere for which Marriott is known.

Preferred qualifications for this role include a high school diploma or G.E.D. equivalent. While no previous related work experience is required, a background in a food and beverage setting is seen as beneficial. No supervisory experience or professional certifications are necessary, making this a great entry-level opportunity for individuals looking to start or grow their careers in hospitality. Marriott’s supportive training programs and inclusive culture provide the tools for success in this role.

Marriott International, particularly through its Westin brand, places a strong emphasis on wellness. The company encourages associates to embrace well-being practices, both on and off the job, aligning personal health with the company’s mission to be the leading wellness brand in hospitality. This commitment to associate well-being reflects in the workplace environment and guest services alike.

Working as a Guest Service Support Expert at Marriott means being part of a global team that puts the guest at the heart of everything, fostering a sense of belonging, purpose, and growth. Associates are empowered to be their best selves and contribute to a welcoming and memorable guest experience. This role offers the opportunity to join a prestigious hospitality company dedicated to excellence, diversity, and associate well-being, making it ideal for individuals passionate about service and interaction in a fast-paced environment.