PT Food Runner - Dogwood Restaurant - $18.57/hr.

Job Overview

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Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $18.57
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Career development opportunities
diversity and inclusion programs
wellness programs
retirement savings plan

Job Description

Marriott International is a globally recognized hospitality company known for its dedication to providing exceptional guest experiences through its extensive portfolio of hotels and resorts. Established as a leader in the hospitality industry, Marriott continues to set standards in customer service, innovation, and employee development. The Westin brand, part of Marriott International, focuses on wellness and revitalization, aiming to empower guests to be their best selves during their travels. Westin hotels emphasize a well-being experience through unique programs designed to enhance physical and mental health, creating a memorable stay for every guest.

This job opening is for a Part-Time Guest Service Expert located at 601 S College St, Charlotte, North Carolina. This Non-Management position offers an hourly wage of $18.57. The role centers around creating a memorable and unique dining experience for guests, going beyond simply serving food. The Guest Service Expert is tasked with taking initiative in a variety of services that contribute to guest satisfaction, including setting tables, assisting in the kitchen, maintaining cleanliness in work areas, and restocking supplies. The role requires a proactive approach to ensure that every element of service enhances the overall guest experience.

Employees in this role must maintain high standards of quality, follow company guidelines, and present a professional appearance in uniform and communication. The work environment involves frequent physical activity such as standing, walking on uneven or slippery surfaces, bending, lifting, and moving items under 50 pounds without assistance. It is essential for the Guest Service Expert to perform these physical tasks safely and efficiently to support the smooth operation of the hotel and guest satisfaction.

The ideal candidate should possess at least a high school diploma or equivalent, such as a General Educational Development (GED) certificate. While prior experience in a culinary or food service setting is not mandatory, it is considered beneficial. No supervisory experience or specific certification is required for the position. Marriott International values a diverse and inclusive workplace, committed to equal employment opportunities and respecting all employees' backgrounds, abilities, and experiences.

Working at Westin means being part of a company that encourages employees to embrace wellness practices both personally and professionally. The culture supports optimism, adventure, and personal growth. Employees are empowered to deliver guest service that enhances well-being and to contribute as valued members of a global team. This position offers a great opportunity to grow within a renowned hospitality brand while making a positive impact on guests' travel experiences.

Job Requirements

  • high school diploma or equivalent
  • physical ability to perform tasks such as lifting and bending
  • no prior supervisory experience required
  • commitment to quality and safety standards
  • ability to maintain professional appearance and communication
  • willingness to work part time
  • availability to work in Charlotte, North Carolina

Job Qualifications

  • high school diploma or equivalent such as a GED
  • prior experience in a food and beverage or culinary environment preferred but not required
  • ability to follow safety and hygiene standards
  • strong communication skills
  • physical capability to perform standing, walking, lifting, and bending tasks
  • positive attitude and customer service orientation
  • willingness to work part time hours

Job Duties

  • set tables and arrange dining areas to prepare for guest service
  • assist in kitchen as needed by supporting food preparation and kitchen cleanliness
  • clean work areas regularly to maintain hygiene and safety standards
  • restock supplies to ensure continuous availability of necessary items
  • engage proactively with guests to enhance their dining experience
  • adhere to company guidelines and standards in all tasks
  • perform physical tasks including lifting, bending, and walking for extended periods

Job Criteria

Experience

No experience required


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