Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Employee assistance program
Employee Discounts
Free employee shift meals
Gym membership discount
401K Matching

Job Description

Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group with a strong presence in the greater Richmond and Hampton Roads regions. This company specializes in delivering fresh, chef-crafted meals along with seamless catering service for a variety of events including corporate functions, weddings, and social events of all sizes. Groovin' Gourmets prides itself on a commitment to quality that goes beyond food preparation; the company emphasizes the importance of its people as the foundation of its success. This dedication is reflected in a workplace culture focused on support, positivity, transparency, and growth, fostering an environment where every team member's contributions are valued and recognized.

The catering service at Groovin' Gourmets is seasonal, which means that opportunities to pick up event shifts fluctuate throughout the year. This makes the position especially suitable for individuals seeking flexible scheduling, such as those looking for a second job or occasional shifts to supplement their income. The compensation for this role is $16 per hour plus gratuities, providing a competitive wage for part-time staff. Employment with Groovin' Gourmets offers the chance to join a company that deeply values honesty, can-do attitude, and a commitment to doing the right thing — all principles captured in their corporate culture, "The Trolley Way."

The role of Event Server at Groovin' Gourmets is centered around providing exceptional customer service and ensuring that the event runs smoothly from start to finish. Event Servers are responsible for timely arrival at scheduled events, appropriate professional attire, and active participation in both setup and breakdown tasks. These duties frequently involve physical activities such as lifting and moving items weighing up to 25 pounds or occasionally up to 75 pounds. Servers engage directly with guests, attentively meeting their needs and answering questions about the catered menu, which requires a solid knowledge of food preparation methods and ingredients. Maintaining a courteous demeanor and a polished appearance is essential, as is adherence to safe food handling and hygiene standards. Flexibility is key for this position, which regularly involves night and weekend shifts.

Ideal candidates for this role are energized by helping others celebrate special moments and take pride in delivering top-notch customer service. They possess keen attention to detail and are proactive in improving the event environment, embodying the company's value of "leaving it better than you found it." Experience in customer service, effective communication, and previous catering, banquet, or restaurant serving experience are important assets, ensuring that candidates can independently manage responsibilities while working well within a team.

Working at Groovin' Gourmets means more than just earning an hourly wage; employees gain access to various benefits designed to support their well-being and professional growth. These include employee assistance programs, discounts across all Trolley House Hospitality companies, free employee shift meals, and even discounts on gym memberships. Additionally, part-time employees who work at least 1,000 hours annually may qualify for 401k matching after their first year, illustrating the company's investment in long-term employee benefits.

In summary, Groovin' Gourmets offers a flexible, rewarding part-time opportunity with a reputable hospitality group renowned for its dedication to quality, customer satisfaction, and employee welfare. This role is perfect for individuals seeking to join a company with strong values and a commitment to developing its employees in a vibrant, people-first culture.

Job Requirements

  • high school diploma or equivalent
  • customer service experience
  • ability to work flexible hours including nights and weekends
  • physical capability to lift and move up to 75 pounds
  • knowledge of food preparation and safe handling procedures
  • excellent communication skills
  • professional appearance and hygiene

Job Qualifications

  • customer service experience
  • able to follow directions and work independently
  • effective verbal communication skills
  • previous banquet, catering, and/or restaurant wait staff experience preferred

Job Duties

  • arrive to scheduled events on time and dressed in proper uniform
  • assist in all aspects of set-up and break-down, including lifting and/or moving up to 25 pounds, and occasionally up to 75 pounds
  • serve our guests, with a dedication to taking care of the details to ensure that they have everything they need
  • become familiar with the catering menu and answer customer questions concerning food being served
  • maintain a courteous and well-mannered demeanor throughout the event
  • adhere to a high standard of personal hygiene and appearance
  • practice safe food handling procedures
  • be able to work flexible hours, including nights and weekends

Job Criteria

Experience

Entry Level (1-2 years)


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