Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Opportunity for advancement

Job Description

The establishment is a busy full-service deli known for its commitment to quality and customer satisfaction. It operates with a focus on offering a variety of freshly prepared coffee drinks, smoothies, and deli items in a clean, friendly, and welcoming environment. The company values teamwork, excellent customer service, and maintaining high standards of cleanliness and organization throughout the store. As a part-time opportunity, this position is ideal for those looking for flexible work hours while gaining experience in the food service industry. The role offers hands-on experience in food and beverage preparation, sales transactions, and store maintenance, making it a great fit for individuals passionate about customer interaction and efficient service.

The FOH (Front of House) team member plays a crucial role in ensuring that every customer has a positive experience from the moment they walk in until they leave. This position involves a variety of responsibilities centered on the daily operations and upkeep of the store. Duties include greeting customers warmly, providing knowledgeable answers about menu items and products, taking customer orders accurately, and preparing coffee drinks and smoothies to meet company standards. Additionally, the FOH member manages payment transactions efficiently, ensuring a smooth and friendly checkout process.

The role also includes participating in the daily task list to keep the store organized and clean, as well as adhering to the weekly cleaning schedule to maintain a hygienic environment for both customers and staff. Flexibility is important, as working on weekends may be required to meet business needs. This position is perfect for team players who thrive in fast-paced customer service settings and who are eager to contribute to the overall success of the store through excellent service and attention to detail. This opportunity allows individuals to gain valuable skills in food service, customer engagement, and operational efficiency.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends
  • Basic food safety knowledge
  • Excellent customer service skills
  • Ability to stand for extended periods
  • Ability to operate cash register and handle cash transactions
  • Ability to follow cleaning protocols
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Knowledge of coffee and smoothie preparation is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling transactions
  • Ability to follow instructions and maintain cleanliness
  • Team player with a positive attitude

Job Duties

  • Ensure each customer receives outstanding customer service by providing a customer-friendly environment
  • Greet and acknowledge customers
  • Possess and provide solid product knowledge
  • Answer customer questions
  • Obtain merchandise requested by customers
  • Complete payment transactions accurately
  • Take customer orders
  • Make coffee drinks and smoothies
  • Perform tasks associated with a full-service deli
  • Maintain cleanliness according to daily task list
  • Follow weekly cleaning schedule
  • Work weekends as required

Job Criteria

Experience

No experience required


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