PT Customer Experience Specialist/Concierge - Weekends

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

PTO (Paid Time Off) and Holiday Pay

Daily Pay

Health Insurance

Dental Insurance

401k with employer match

Life insurance

Short and Long-Term Disability

Referral bonuses

Tuition Reimbursement

Employee assistance program

Job Description

The Ranch Estates of Scottsdale is a premier senior living community dedicated to enhancing the quality of life for its residents through compassionate care and unwavering support. Located in Scottsdale, Arizona, this establishment is committed to creating a warm, family-like atmosphere where residents feel valued, respected, and cared for. The Ranch Estates of Scottsdale prides itself on delivering exceptional living experiences by fostering a supportive environment for both residents and staff alike. The community is well-regarded for its efforts to prioritize the well-being and happiness of everyone within its care, making it not just a residence but a true home... Show More

Job Requirements

High school diploma or GED
Experience in general office procedures and computers
Ability to communicate by speaking, seeing, and hearing sufficient to serve the residents
Professional and neat appearance and presentation
One year of office or hospitality experience preferred
Good grammatical and writing skills
Proficient with email process and etiquette
Ability to read, write, and speak English
Excellent customer service and interpersonal skills
Be free of communicable disease
Completion of drug testing and criminal record background check upon hire and upon request of supervisor
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds
Adhere to and carry out all policies and procedures
Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel

Job Qualifications

High school diploma or GED
Experience in general office procedures, computers
Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
One year of office or hospitality experience preferred
Good grammatical and writing skills
Proficient with email process and etiquette
Ability to read, write, and speak English
Excellent customer service and interpersonal skills to work with various levels of people, associates, and residents
Must have professional and neat appearance and presentation
Adherence to the dress code and good personal hygiene

Job Duties

Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
Receive visitors, having them sign registers, and routing them as appropriate
Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
Assist the Wellness Director as needed with residents' doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
Receive and distribute mail as needed
Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor
Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
Maintain inventories of supplies
Assist in ordering supplies approved by the supervisor
Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
Performs other related duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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