Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
401(k) Savings Plan with Company Match
Team member discount program
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Terrace at Fullerton Memory Care is a premier senior living community managed by Oakmont Management Group, known for providing exceptional quality, comfort, and care to its residents within a beautifully landscaped campus. Oakmont Management Group operates a highly respected portfolio of senior living communities under the Oakmont Senior Living and Ivy Living brands across California, Nevada, and Hawaii. With a strong reputation for excellence, Oakmont is recognized for creating warm, family-oriented environments where residents experience meaningful lifestyles supported by a dedicated, compassionate team. The company emphasizes core values such as authenticity, teamwork, compassion, commitment, and resilience, fostering a culture where both residents and team members thrive.
This Concierge role at Ivy Terrace offers the opportunity to be part of such a dedicated team within a memory care community. Employed on a part-time basis with Sunday through Thursday shifts running from 4 PM to 8 PM, the position offers a pay rate ranging from $17.00 to $18.00 per hour. As a Concierge, you will be the welcoming face of the community, responsible for greeting visitors and residents, responding courteously to their requests, and ensuring a safe, secure, and inviting environment at all times. The role requires skills in handling multi-line telephone systems, providing clerical support, managing the business center, and monitoring emergency alert systems with attentiveness and professionalism.
Teamwork is a critical component of this position, as the Concierge collaborates closely with co-workers and other departments to make sure resident needs are met swiftly and efficiently. This role demands strong customer service skills and the ability to communicate effectively with residents, family members, healthcare professionals, and staff members. Additionally, the Concierge plays a vital role in maintaining safety standards to provide peace of mind to residents and their families.
Ivy Terrace at Fullerton Memory Care is part of Oakmont’s wider network of communities, making this role a great starting point for career growth, with potential opportunities to relocate or gain experience in other locations across the states where Oakmont operates. The organization supports its employees with comprehensive benefits that include medical, dental, and vision coverage, paid vacation and sick leave, holiday pay, complimentary meals, bonus opportunities, company-paid life insurance, a 401(k) savings plan with company match, and access to student loan refinancing programs, among other perks.
Working at Ivy Terrace means joining a culture that values not only excellent service delivery but also genuine, heartwarming connections with all who enter its doors. The Concierge is more than just a frontline employee; they are integral to creating a welcoming atmosphere that promotes dignity, independence, and joy for senior residents. If you have a passion for service, attention to detail, and enthusiasm for making a difference in seniors’ daily lives, this position offers a meaningful career path in one of the fastest-growing sectors of healthcare and hospitality. Oakmont Management Group is an equal opportunity employer committed to diversity and inclusion in its workforce, ensuring a respectful and supportive environment for all team members.
This Concierge role at Ivy Terrace offers the opportunity to be part of such a dedicated team within a memory care community. Employed on a part-time basis with Sunday through Thursday shifts running from 4 PM to 8 PM, the position offers a pay rate ranging from $17.00 to $18.00 per hour. As a Concierge, you will be the welcoming face of the community, responsible for greeting visitors and residents, responding courteously to their requests, and ensuring a safe, secure, and inviting environment at all times. The role requires skills in handling multi-line telephone systems, providing clerical support, managing the business center, and monitoring emergency alert systems with attentiveness and professionalism.
Teamwork is a critical component of this position, as the Concierge collaborates closely with co-workers and other departments to make sure resident needs are met swiftly and efficiently. This role demands strong customer service skills and the ability to communicate effectively with residents, family members, healthcare professionals, and staff members. Additionally, the Concierge plays a vital role in maintaining safety standards to provide peace of mind to residents and their families.
Ivy Terrace at Fullerton Memory Care is part of Oakmont’s wider network of communities, making this role a great starting point for career growth, with potential opportunities to relocate or gain experience in other locations across the states where Oakmont operates. The organization supports its employees with comprehensive benefits that include medical, dental, and vision coverage, paid vacation and sick leave, holiday pay, complimentary meals, bonus opportunities, company-paid life insurance, a 401(k) savings plan with company match, and access to student loan refinancing programs, among other perks.
Working at Ivy Terrace means joining a culture that values not only excellent service delivery but also genuine, heartwarming connections with all who enter its doors. The Concierge is more than just a frontline employee; they are integral to creating a welcoming atmosphere that promotes dignity, independence, and joy for senior residents. If you have a passion for service, attention to detail, and enthusiasm for making a difference in seniors’ daily lives, this position offers a meaningful career path in one of the fastest-growing sectors of healthcare and hospitality. Oakmont Management Group is an equal opportunity employer committed to diversity and inclusion in its workforce, ensuring a respectful and supportive environment for all team members.
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- willingness to comply with COVID-19 related health and safety protocols as required by the company and regulatory guidelines
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

