
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Double time pay for employees who do work holidays
Paid holidays
Paid Time Off
Holiday pay
Flexible spending account
Disability insurance
Life insurance
Retirement options with matching contributions
Employee Assistance Programs
Career development opportunities
Health Insurance
Dental Insurance
vision benefits
Job Description
Senior Housing Options, Inc. (SHO) is a dedicated non-profit organization committed to providing affordable, safe housing and comprehensive care for seniors and people with disabilities. With a mission rooted in compassion and community support, SHO operates a variety of assisted living facilities and housing options designed to enhance the quality of life for older adults and persons with disabilities. The organization prides itself on fostering a supportive environment where residents feel secure, valued, and respected. SHO’s operations are deeply intertwined with a commitment to social responsibility, offering services that extend beyond typical housing to include essential care and assistance tailored to individual needs.
The Olin Apartments, located in Denver, is one of the key properties managed by Senior Housing Options. Known for its commitment to creating a safe, welcoming, and accessible environment, The Olin Apartments serve as a residence for seniors who benefit from SHO’s affordable housing and caregiving services. The community at The Olin places a high value on safety, comfort, and respect for its residents, ensuring their day-to-day needs are met with professionalism and genuine care.
The organization is currently seeking a part-time Front Desk Concierge, also referred to as a Lobby Attendant or Security/Front Desk Attendant, to join The Olin Team. This role is integral to maintaining the security and smooth operation of the building’s front desk, ensuring 24-hour coverage through a team-oriented approach. Operating primarily on the night shift during weekends, this position plays a vital role in monitoring access to the facility, assisting residents and visitors, and responding to emergencies or complaints in a professional and courteous manner.
This role requires a strong sense of responsibility, exceptional customer service skills, and the ability to operate within a non-profit organization driven by mission-oriented values. The Front Desk Concierge is responsible for several critical functions, including monitoring visitor access, managing surveillance, handling mail and packages, answering calls, and maintaining records of incidents or work order requests. This individual works closely with administrative and maintenance staff, responding promptly to any emergencies or issues that arise to ensure the safety and satisfaction of all residents and employees.
Benefits of working with Senior Housing Options include not only competitive compensation but also meaningful work that directly impacts the lives of vulnerable community members. Employees enjoy paid holidays, holiday pay even when not working, double pay when working on holidays, and access to health, dental, and vision insurance. Additionally, SHO offers retirement plans with matching contributions, disability and life insurance after one year, flexible spending accounts, employee assistance programs, and numerous opportunities for career advancement and leadership development.
If you are passionate about helping others and want to be part of a team that genuinely makes a difference in people’s lives, this role at The Olin Apartments offers a rewarding opportunity. Join Senior Housing Options and contribute to a mission-driven organization where your efforts help create a safe and supportive community for seniors and individuals with disabilities.
The Olin Apartments, located in Denver, is one of the key properties managed by Senior Housing Options. Known for its commitment to creating a safe, welcoming, and accessible environment, The Olin Apartments serve as a residence for seniors who benefit from SHO’s affordable housing and caregiving services. The community at The Olin places a high value on safety, comfort, and respect for its residents, ensuring their day-to-day needs are met with professionalism and genuine care.
The organization is currently seeking a part-time Front Desk Concierge, also referred to as a Lobby Attendant or Security/Front Desk Attendant, to join The Olin Team. This role is integral to maintaining the security and smooth operation of the building’s front desk, ensuring 24-hour coverage through a team-oriented approach. Operating primarily on the night shift during weekends, this position plays a vital role in monitoring access to the facility, assisting residents and visitors, and responding to emergencies or complaints in a professional and courteous manner.
This role requires a strong sense of responsibility, exceptional customer service skills, and the ability to operate within a non-profit organization driven by mission-oriented values. The Front Desk Concierge is responsible for several critical functions, including monitoring visitor access, managing surveillance, handling mail and packages, answering calls, and maintaining records of incidents or work order requests. This individual works closely with administrative and maintenance staff, responding promptly to any emergencies or issues that arise to ensure the safety and satisfaction of all residents and employees.
Benefits of working with Senior Housing Options include not only competitive compensation but also meaningful work that directly impacts the lives of vulnerable community members. Employees enjoy paid holidays, holiday pay even when not working, double pay when working on holidays, and access to health, dental, and vision insurance. Additionally, SHO offers retirement plans with matching contributions, disability and life insurance after one year, flexible spending accounts, employee assistance programs, and numerous opportunities for career advancement and leadership development.
If you are passionate about helping others and want to be part of a team that genuinely makes a difference in people’s lives, this role at The Olin Apartments offers a rewarding opportunity. Join Senior Housing Options and contribute to a mission-driven organization where your efforts help create a safe and supportive community for seniors and individuals with disabilities.
Job Requirements
- Submit to background screen
- submit to a TB skin test, Hep B vaccination, and/or flu shot
Job Qualifications
- Ability to communicate clearly both verbally and in writing, including the ability to provide nontechnical assistance in a simple, straightforward manner
- demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all
- friendly demeanor, positive disposition, tactful, patience and high ethical character
- maintains a professional demeanor and responds with urgency
- strong organizational and interpersonal skills
- attention to detail
- basic computer/internet knowledge and typing skills
- demonstrated ability to work effectively with a wide range of diverse constituents
- self-directed and proactive
- independent problem solver
Job Duties
- Monitor front desk to ensure secured lobby is appropriately maintained
- signing visitors, vendors, service providers, and staff in/out of the building
- requesting and reviewing photo identification prior to allowing access to the secured building
- monitoring surveillance cameras and documenting incidents which occur
- light patrol of building corridors, courtyard and property grounds
- answering phones and paging emergency administrative staff or on-call maintenance staff
- receive mail, packages and other correspondence
- complying with directives provided by administrative staff or emergency personnel
- in the absence of management, respond to resident complaints/emergencies
- report accidents/incidents/hazards to management via established communication platforms
- accept and document resident work order requests
- treat all private and/or privileged information about residents confidential
- maintain understanding and familiarity of building and alarm operating systems
- collect rent payments from residents and issue receipts
- perform other duties as assigned or required by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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