P/T CHEF SERVER

The Nooksack Northwood Casino is a vibrant and dynamic gaming and entertainment venue located in Washington State. Known for its welcoming atmosphere and commitment to excellent service, the casino offers a variety of gaming options, dining, and entertainment experiences to guests from the local community and beyond. The establishment prides itself on maintaining a high standard of customer service while ensuring compliance with all state and tribal regulations. Employing knowledgeable and courteous staff is a cornerstone of the casino's operational philosophy, fostering a professional environment where guests feel valued and respected throughout their visit.

The role of the Food and Beverage Server at Nooksack Northwood Casino is an essential position within the hospitality team. This role focuses on delivering prompt and courteous food and beverage service to guests in accordance with established policies as well as applicable laws and regulations, including Washington State liquor and food handler laws. The server acts as a frontline ambassador of the casino’s commitment to customer satisfaction, interacting directly with guests to ensure an enjoyable dining experience.

The Food and Beverage Server reports directly to the Beverage Supervisor and collaborates closely with the Food and Beverage Manager, General Manager, Human Resources, and other departmental managers. The position requires careful attention to guest needs, maintaining cleanliness and order within assigned sections, and the ability to manage stock levels efficiently throughout a shift. Servers will be responsible for taking and filling orders, providing menu information, addressing guest concerns promptly, and adhering strictly to policies regarding responsible alcohol service.

Working at Nooksack Northwood Casino involves operating in a busy, sometimes noisy environment that may include exposure to smoke and interaction with intoxicated guests. The server must possess strong communication and multitasking abilities, a professional appearance, and a positive attitude toward customer service. Physical demands include standing for extended periods, lifting items up to 25 lbs., and performing tasks involving stooping, bending, and squatting regularly.

This position requires certain mandatory certifications and permits, including a valid Nooksack Tribal Gaming Agency license, Washington State Gaming Licenses, an alcohol server permit (Class 12 or 13), a Food Handlers permit, and TIPS certification. Candidates must be at least 21 years old and commit to the company's new hire orientation within two weeks of employment.

In summary, the Food and Beverage Server at Nooksack Northwood Casino plays a critical role in enhancing guest experiences by providing attentive, courteous service while ensuring compliance with all regulatory standards. The position offers employees the opportunity to be part of a well-respected and customer-focused casino setting where team collaboration and guest satisfaction are paramount. This role is suited to individuals who thrive in a fast-paced environment, enjoy interacting with diverse guests, and are dedicated to upholding the highest service standards.