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PT Cashier/ Sales Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.25 - $16.75
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care and cell phone discounts
pet and legal insurance
credit union
Referral bonuses
401(k) match
Medical/Dental/Vision
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a renowned Fortune 100 company and the world’s leading off-price retailer, operating a portfolio of popular retail brands including Marshalls, TJ Maxx, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx. With a strong presence in four global Home Offices, extensive Distribution Centers, and numerous Retail Stores, TJX embraces diversity, collaboration, and personal growth. The company is committed to providing a stimulating environment where employees can thrive and make meaningful contributions, all while prioritizing development and advancement opportunities. TJX’s retail environment fosters a culture of respect, integrity, and teamwork, encouraging associates to embody these values as part of their daily work experience.

The opportunity at Marshalls revolves around delivering a highly satisfying customer experience, which is fundamental to the brand’s success. The role requires engaging actively with customers, embodying customer experience principles, and maintaining a clean and organized store environment. This position is essential for ensuring operational excellence by adhering to established standards for merchandise presentation, loss prevention, and store safety. Additionally, team members are cross-trained to support various store functions, enhancing flexibility and collaboration across departments.

As a member of the Marshalls team, employees model established customer experience practices, consistently demonstrating honesty, integrity, and respect to foster a positive store culture. Responsibilities include accurately processing customer purchases and returns, promoting credit and loyalty programs, upholding merchandising philosophies, and preparing merchandise for display according to company standards. The role also involves organizing the sales floor, participating in store recovery activities throughout the day, and maintaining cleanliness across the entire store. Alongside these duties, associates provide and accept recognition and constructive feedback, helping to sustain a supportive and engaged work environment.

Marshalls associates adhere to labor laws, company policies, and loss prevention programs to contribute to a safe and efficient store operation. Participation in safety awareness and shrink reduction initiatives supports the long-term success of the store while other duties may be assigned to meet business needs. The starting pay range for this position is $16.25 to $16.75 per hour, with exact compensation dependent on skills, qualifications, and experience. This role provides an excellent pathway for career growth, supported by a competitive salary and extensive benefits package.

Marshalls seeks individuals who possess excellent customer service skills, strong communication and organizational abilities, and an aptitude for multitasking in a dynamic retail environment. Candidates should be flexible with schedules, able to lift heavy objects with or without accommodation, and respond effectively to changes or unexpected situations. Prior retail customer experience is preferred, and successful candidates are those who can work collaboratively with peers and supervisors to sustain a positive store atmosphere.

Located at 591 G Memorial Dr, USA Marshalls Store 0214 Chicopee, MA, this role offers an inviting opportunity to join a vibrant team within a globally recognized company. TJX Companies values inclusivity and equal opportunity, providing reasonable accommodations in compliance with the Americans with Disabilities Act and ensuring a supportive working environment for all associates. Employees enjoy a variety of benefits, including associate discounts, health and wellness programs, financial contributions, paid time off, and more, all aimed at promoting personal well-being and professional development.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior retail experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal skills
  • Ability to stand and walk for extended periods
  • Capacity to lift up to 50 pounds with or without accommodation
  • Must adhere to company policies and procedures

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multitasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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