
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $13.50
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Job Description
TJ Maxx is a prominent retail store that forms part of the TJX Companies, a Fortune 100 enterprise and the world’s leading off-price retailer. TJX Companies operates globally, including various retail brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, along with four global Home Offices and multiple Distribution Centers. TJ Maxx is well-known for offering customers high-quality, fashionable merchandise at exceptional values, creating a dynamic shopping environment with ever-changing selections.
At TJ Maxx, the culture emphasizes diversity, collaboration, and personal development. Employees are encouraged to explore new avenues for growth, thrive in their positions, and contribute meaningfully to the company’s success. The company prioritizes fostering a supportive and inclusive work atmosphere where honesty, integrity, and respect are key values. TJ Maxx employees benefit from numerous opportunities to advance their careers while contributing to an engaging retail experience for customers.
The role of a Retail Associate at TJ Maxx is critical to ensuring that customers enjoy a highly satisfying and seamless shopping experience. This position involves direct interaction with customers and embodies the principles and philosophy of exceptional customer service. Responsible for creating a welcoming store environment that is clean, organized, and visually appealing, the Retail Associate helps maintain high operational, merchandise, and loss prevention standards.
Employees in this role may be cross-trained to work in various store areas, enhancing their flexibility and supporting business needs effectively. Key responsibilities include accurately processing customer purchases and returns, promoting credit and loyalty programs, and maintaining the organization and presentation of merchandise in line with company standards. The Retail Associate is also actively involved in store recovery tasks throughout the day to uphold the store’s recovery and cleanliness benchmarks.
This position requires excellent communication skills and the ability to multitask efficiently in a fast-paced retail environment. Candidates should be capable of lifting heavy objects when needed, adhere to all labor laws and safety procedures, and support store shrink reduction initiatives. A positive attitude, adaptability, and teamwork are essential to success in this role.
The starting pay range for this position is $13.00 to $13.50 per hour, with actual pay determined by skills, qualifications, and experience. TJ Maxx offers a supportive work environment backed by an open-door policy, along with a competitive salary and comprehensive benefits package designed to support employees’ well-being and professional growth. The company is committed to providing reasonable accommodations to qualified individuals with disabilities and maintaining an inclusive hiring policy without discrimination based on race, color, religion, gender, sexual orientation, age, or other protected statuses.
Joining TJ Maxx means becoming part of a family dedicated to delivering value, style, and quality care to customers while nurturing employees' growth within a successful and ethical organization. This is an excellent opportunity for individuals looking to establish or grow their retail careers in an engaging and supportive environment.
At TJ Maxx, the culture emphasizes diversity, collaboration, and personal development. Employees are encouraged to explore new avenues for growth, thrive in their positions, and contribute meaningfully to the company’s success. The company prioritizes fostering a supportive and inclusive work atmosphere where honesty, integrity, and respect are key values. TJ Maxx employees benefit from numerous opportunities to advance their careers while contributing to an engaging retail experience for customers.
The role of a Retail Associate at TJ Maxx is critical to ensuring that customers enjoy a highly satisfying and seamless shopping experience. This position involves direct interaction with customers and embodies the principles and philosophy of exceptional customer service. Responsible for creating a welcoming store environment that is clean, organized, and visually appealing, the Retail Associate helps maintain high operational, merchandise, and loss prevention standards.
Employees in this role may be cross-trained to work in various store areas, enhancing their flexibility and supporting business needs effectively. Key responsibilities include accurately processing customer purchases and returns, promoting credit and loyalty programs, and maintaining the organization and presentation of merchandise in line with company standards. The Retail Associate is also actively involved in store recovery tasks throughout the day to uphold the store’s recovery and cleanliness benchmarks.
This position requires excellent communication skills and the ability to multitask efficiently in a fast-paced retail environment. Candidates should be capable of lifting heavy objects when needed, adhere to all labor laws and safety procedures, and support store shrink reduction initiatives. A positive attitude, adaptability, and teamwork are essential to success in this role.
The starting pay range for this position is $13.00 to $13.50 per hour, with actual pay determined by skills, qualifications, and experience. TJ Maxx offers a supportive work environment backed by an open-door policy, along with a competitive salary and comprehensive benefits package designed to support employees’ well-being and professional growth. The company is committed to providing reasonable accommodations to qualified individuals with disabilities and maintaining an inclusive hiring policy without discrimination based on race, color, religion, gender, sexual orientation, age, or other protected statuses.
Joining TJ Maxx means becoming part of a family dedicated to delivering value, style, and quality care to customers while nurturing employees' growth within a successful and ethical organization. This is an excellent opportunity for individuals looking to establish or grow their retail careers in an engaging and supportive environment.
Job Requirements
- High school diploma or equivalent
- relevant retail or customer service experience preferred
- ability to work flexible hours including evenings and weekends
- physical ability to lift heavy objects
- strong communication and interpersonal skills
- ability to multitask and follow instructions
- commitment to providing excellent customer service
- willingness to learn and adapt in a fast-paced environment
Job Qualifications
- Possesses excellent customer service skills
- able to work a flexible schedule
- possesses strong communication skills
- capable of multitasking
- able to respond appropriately to changes or unexpected situations
- capable of lifting heavy objects with or without accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- Role models established customer experience practices
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases and returns and counts change back to customer according to established procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and standards
- accurately processes and prepares merchandise for the sales floor
- initiates and participates in store recovery throughout the day
- maintains organizational, cleanliness, and recovery standards
- provides and accepts recognition and constructive feedback
- adheres to all labor laws, policies, and procedures
- supports and participates in store shrink reduction goals and programs
- participates in safety awareness and maintains a safe environment
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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