PT Cashier

Cape Fear Community College (CFCC) is a public community college located in North Carolina, recognized for its commitment to providing accessible, affordable, and quality education to a diverse student body. Established with the mission to support student success and community development, CFCC offers a variety of programs ranging from academic transfer and technical education to workforce development and basic skills training. The College actively fosters an inclusive and supportive environment, encouraging lifelong learning and career advancement for all students. With a staff dedicated to excellence and equity, CFCC prides itself on serving as a crucial educational resource in the region, preparing individuals for meaningful careers and responsible citizenship.

The role of a Customer Service Cashier within CFCC is integral to the smooth operation of college registration activities, providing clerical and financial support while maintaining high standards of customer service. This full-time position involves performing general cashiering duties including receiving student tuition fees, issuing receipts, managing refunds, and maintaining detailed financial records. The Customer Service Cashier serves as a key point of contact for students and the public, addressing inquiries, investigating complaints about registration fees or refund processes, and effectively communicating resolutions. The role also includes answering telephone calls regarding registration policies and referring calls to appropriate departments as necessary, making it essential for the cashier to have strong interpersonal and communication skills.

In addition to financial transactions, this position requires maintaining the petty cash fund, assisting with parking ticket information management, and providing support for ID production. The cashier must be organized and reliable, able to balance cash drawers at the end of each day accurately and handle various clerical tasks such as typing and proofreading documents. This role demands attention to detail, the ability to multitask, and a customer-focused attitude, all performed under general supervision.

Employment at CFCC emphasizes adherence to policies and procedures designed to promote fairness and transparency, with an expectation of maintaining cooperative working relationships and demonstrating intellectual capabilities needed to make sound decisions. The position requires physical stamina for standing or sitting for extended periods, occasional bending or lifting, and the mental capacity to handle multiple tasks simultaneously while ensuring accuracy in financial processes. A minimum of one year of experience in cash handling and customer service is required, with a high school diploma or equivalent, while an associate degree in Accounting or Business is preferred.

CFCC is committed to inclusive hiring and equal opportunity, welcoming applications from individuals of diverse backgrounds. Candidates must submit unofficial transcripts or training certifications during the application process and provide official transcripts upon hire. The college values dedication to service, integrity, and community engagement, making this role an excellent opportunity for individuals seeking to contribute to educational access and student support in a community college setting.