
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
training programs
Equal employment opportunity
Job Description
Food Lion, a trusted name in the grocery retail industry, has been serving customers with a commitment to providing easy, fresh, and affordable shopping experiences since its founding in 1957. With a strong presence across 10 Southeastern and Mid-Atlantic states, Food Lion employs over 82,000 associates who serve more than 10 million customers each week. The company's dedication to quality products, outstanding customer service, and community-oriented values has made it a staple in the neighborhoods it serves. Food Lion operates numerous stores, including the store located at 6021 Saint Andrews Road, Columbia, SC, and continues to expand its footprint while maintaining a strong connection with its customers and employees.
This job opening is for a position within the Deli Bakery Department at Food Lion, specifically at Store 02849 Deli. The role focuses on delivering exceptional customer service by ensuring quality product preparation, adhering to safety and sanitation standards, and maximizing sales through excellent customer engagement. The primary responsibility is to maintain the standards defined in the company’s standard practice manual while minimizing shrinkage through proper utilization of established procedures. This position requires a candidate who is enthusiastic about creating a welcoming shopping environment and can execute multiple operational tasks efficiently.
The successful candidate will work in a dynamic and fast-paced retail environment, where customer interaction is of utmost importance. Responsibilities include maintaining a positive atmosphere, being courteous with other associates, understanding product ingredients and production standards, and ensuring that all health and safety regulations are followed diligently. The role involves physical tasks such as lifting, bending, and working in hot or cold conditions, as well as the use of technology like inventory management systems and training platforms. Food Lion encourages personal and professional growth and supports its staff through comprehensive training programs, including computer-based training and ongoing skill development.
This is a critical position for maintaining Food Lion’s high standards in food quality, safety, and customer satisfaction. Candidates should be prepared to participate in all aspects of deli bakery operations, from ordering and receiving merchandise to preparing and displaying products attractively. Adherence to company policies, regulations, and dress code is required to ensure a consistent and professional experience for all customers. Food Lion prides itself on diversity and inclusivity, providing equal employment opportunities to all associates regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, or gender identity. This position offers an opportunity to be part of a reputable grocery chain where excellent service and community commitment are paramount.
This job opening is for a position within the Deli Bakery Department at Food Lion, specifically at Store 02849 Deli. The role focuses on delivering exceptional customer service by ensuring quality product preparation, adhering to safety and sanitation standards, and maximizing sales through excellent customer engagement. The primary responsibility is to maintain the standards defined in the company’s standard practice manual while minimizing shrinkage through proper utilization of established procedures. This position requires a candidate who is enthusiastic about creating a welcoming shopping environment and can execute multiple operational tasks efficiently.
The successful candidate will work in a dynamic and fast-paced retail environment, where customer interaction is of utmost importance. Responsibilities include maintaining a positive atmosphere, being courteous with other associates, understanding product ingredients and production standards, and ensuring that all health and safety regulations are followed diligently. The role involves physical tasks such as lifting, bending, and working in hot or cold conditions, as well as the use of technology like inventory management systems and training platforms. Food Lion encourages personal and professional growth and supports its staff through comprehensive training programs, including computer-based training and ongoing skill development.
This is a critical position for maintaining Food Lion’s high standards in food quality, safety, and customer satisfaction. Candidates should be prepared to participate in all aspects of deli bakery operations, from ordering and receiving merchandise to preparing and displaying products attractively. Adherence to company policies, regulations, and dress code is required to ensure a consistent and professional experience for all customers. Food Lion prides itself on diversity and inclusivity, providing equal employment opportunities to all associates regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, or gender identity. This position offers an opportunity to be part of a reputable grocery chain where excellent service and community commitment are paramount.
Job Requirements
- ability to use computers and other communication systems required to perform job functions
- perform repetitive hand and arm motions
- bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- pull or push up to 75 lbs on occasion
- stand 100% of the time, frequently walking short distances
- be able to handle a variety of substances associated with cleaning and packaging materials
- frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- meet established volume activity standards for the position
- tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- high school graduate or equivalent preferred
- excellent interpersonal, organizational, communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements of the job
- ability to use technical information to solve problems
- must meet minimum age requirements to perform specific job functions
- must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- courteous and helpful to other associates
- understand the use of ingredients, mixes, and icings and coordinates colors
- understand production standards for processing of all product
- follow all technical manuals for processing of product, label placement, etc.
- ensure proper sanitation of department, equipment and proper food handling/preparation
- ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- understand and follow food safety and workplace safety guidelines and procedures
- observe and correct all unsafe conditions that could cause associate or customer accidents
- report all associate and customer accidents in accordance with established Food Lion procedures to the manager on duty
- ensure compliance with local, state and federal regulations
- wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- successfully complete computer based training (CBT), training packet and training aid courses
- perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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