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Job Overview

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Employment Type

Part-time
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Benefits

Equal employment opportunity

Job Description

Food Lion is a leading supermarket chain with a rich heritage dating back to 1957. Serving more than 10 million customers weekly, Food Lion operates in 10 Southeastern and Mid-Atlantic states with the help of 82,000 dedicated associates. The company has built its reputation on providing an easy, fresh, and affordable shopping experience to the communities it serves, offering a wide range of grocery products that meet the diverse needs of its customers. With a steadfast commitment to quality, customer service, and community engagement, Food Lion continues to grow and innovate in the retail grocery sector while maintaining its focus on customer satisfaction and operational excellence.

The Deli Bakery Department Associate role at Food Lion plays a crucial part in the overall customer experience by ensuring that the deli department runs smoothly and meets the company's high standards. This role involves providing quality customer service, maintaining department cleanliness, ensuring proper food handling and preparation, and maximizing sales through excellent service. Associates in this role must adhere to Food Lion's standard practice manual, follow food safety and workplace safety regulations, and actively participate in minimizing shrink through proper product handling and inventory management.

The associate is expected to interact enthusiastically and courteously with customers and fellow employees, creating a welcoming atmosphere that encourages repeat business. Food Lion values employees who demonstrate a strong understanding of product preparation standards, technical manuals, and the use of company tools such as average cost inventory systems and computerized ordering. Training and development opportunities are provided to help associates succeed, including computer-based training programs and hands-on learning aids.

Physical requirements are also an important consideration for this role, as it entails repetitive motions, lifting moderate weights, and standing for extended periods. Food Lion is committed to providing accommodations as necessary to ensure all associates can perform their duties safely and effectively. The company promotes a culture of safety where associates are encouraged to identify and correct unsafe conditions and comply with all regulatory requirements.

By joining Food Lion as a Deli Bakery Department Associate, candidates become part of a team dedicated to making grocery shopping a pleasant and satisfying experience. This role is ideal for individuals who enjoy customer interaction, have strong organizational skills, and value the importance of teamwork in a fast-paced retail environment. Food Lion offers a dynamic workplace where employees can grow their careers, contribute to community well-being, and be recognized for their hard work and dedication.

Job Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • perform repetitive hand and arm motions
  • bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
  • pull or push up to 75 lbs on occasion
  • stand 100% of the time, frequently walking short distances
  • be able to handle a variety of substances associated with cleaning and packaging materials
  • frequent reaching and grasping at waist level
  • occasionally above shoulder or below waist level
  • meet established volume activity standards for the position
  • tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • excellent interpersonal, organizational, communication and customer service skills
  • ability and willingness to learn multiple tasks and technical requirements of the job
  • ability to use technical information to solve problems
  • must meet minimum age requirements to perform specific job functions
  • must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Duties

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • courteous and helpful to other associates
  • understand the use of ingredients, mixes, and icings and coordinates colors
  • understand production standards for processing of all product
  • follow all technical manuals for processing of product, label placement, etc.
  • ensure proper sanitation of department, equipment and proper food handling/preparation
  • ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • understand and follow Food Safety and Workplace Safety guidelines and procedures
  • observe and correct all unsafe conditions that could cause associate or customer accidents
  • report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • ensure compliance with local, state and federal regulations
  • wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • understand and use company tools such as
  • average cost inventory system (ACIS) and ordering (CAO)
  • successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • perform all other duties as assigned

Job Criteria

Experience

No experience required


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