Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule

Job Description

Food Lion is a well-established supermarket chain that has been serving communities with an easy, fresh, and affordable shopping experience since 1957. With over 82,000 associates, Food Lion serves more than 10 million customers each week across 10 Southeastern and Mid-Atlantic states in the USA, making it a prominent retail grocery operator. The company emphasizes community involvement, quality customer service, and delivering value through its vast network of stores. Food Lion’s approach focuses on providing fresh products, friendly service, and maintaining high standards in every department within their stores, including their deli and bakery sections.

The Deli Bakery Department Associate role at Food Lion is essential to maintaining the store’s commitment to customer satisfaction and operational excellence. This position is based at Store 02182 located at 4401 Governor Printz Blvd, Wilmington, Delaware. As a Deli Bakery Associate, you will provide quality customer service by helping customers find and select deli and bakery products while maintaining operational and food safety standards. The role involves preparing and displaying fresh bakery and deli items, ensuring sanitation protocols, minimizing product shrinkage, and maximizing sales through excellent customer service. Associates will also be responsible for following Food Lion’s standard practice manuals, using company tools such as inventory systems and ordering platforms, and adhering to local, state, and federal food safety regulations. The role requires standing for extended periods, lifting and handling products, and working in varying temperatures, reflecting the physical nature of retail food service environments.

This position offers a dynamic work environment where you will interact closely with customers and fellow associates, contributing to a positive shopping experience. Food Lion promotes a culture where employee growth, teamwork, and consistent learning through computer-based training and other development programs are prioritized. The company is committed to equal employment opportunities and values diversity and inclusion throughout its workforce. Working as a Deli Bakery Associate offers the chance to develop customer service skills, learn food safety and preparation techniques, and become an essential member of the Food Lion team dedicated to serving their local community. While specific salary details are not disclosed in the job description, working at a prominent supermarket brand provides stable employment and potential career advancement in retail operations and food service sectors.

Job Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
  • Pull or push up to 75 lbs on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials
  • Frequent reaching and grasping at waist level
  • occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Qualifications

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Duties

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Courteous and helpful to other associates
  • Understand the use of ingredients, mixes, and icings and coordinates colors
  • Understand production standards for processing of all product
  • Follow all technical manuals for processing of product, label placement, etc.
  • Ensure proper sanitation of department, equipment and proper food handling/preparation
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Understand and use company tools such as
  • average cost inventory system (ACIS) and ordering (CAO)
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties as assigned

Job Criteria

Experience

No experience required


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