
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
Equal employment opportunity
Job Description
Food Lion is a well-established supermarket chain known for providing an easy, fresh, and affordable shopping experience to the communities it serves. Founded in 1957, Food Lion has grown to operate thousands of stores across 10 Southeastern and Mid-Atlantic states. It employs more than 82,000 associates who serve over 10 million customers each week. This extensive reach makes Food Lion a trusted name in retail grocery, committed to quality products and personalized customer service. The company focuses on maintaining high standards in store operations, product quality, and customer satisfaction, making it a preferred employer and shopping destination in the region. Food Lion prides itself on fostering an inclusive and supportive workplace that values diversity and equal opportunities for all employees.
The Deli Bakery Associate role at Food Lion is a pivotal position responsible for delivering outstanding customer service within the Deli Bakery Department. This role requires a dedicated individual who can contribute to maintaining the department’s high standards by adhering to the standard practice manual and company policies. The associate will be instrumental in maximizing sales by offering excellent customer service while minimizing product shrinkage through proper handling and utilization of resources. The role involves various duties such as understanding ingredient uses, production standards, sanitation practices, and safety protocols. The associate ensures that all merchandise is properly ordered, received, prepared, conditioned, and displayed following Food Lion’s guidelines. Attention to detail in labeling and product presentation is essential. The position also emphasizes maintaining a safe and clean work environment, which aligns with both company policies and regulatory requirements.
This opportunity is ideal for individuals who have strong interpersonal and organizational skills, a commitment to quality, and the ability to work effectively within a team. The role demands physical stamina as it includes tasks like standing for long periods, lifting, and handling various substances used in food preparation and cleaning. Food Lion offers training and development through computer-based courses, allowing associates to advance their knowledge and skills related to the job. The company encourages employees to uphold a neat and professional appearance as outlined in the dress code and to use company systems such as inventory and ordering tools efficiently.
In conclusion, the Deli Bakery Associate position at Food Lion is not just about food preparation; it’s about creating a positive shopping experience that encourages repeat business and enhances community relationships. Food Lion supports its employees by providing a structured and respectful work environment, recognition of individual contributions, and opportunities for growth within a large, reputable company. This position is a great fit for those who value teamwork, customer satisfaction, and upholding high standards in food service operations.
The Deli Bakery Associate role at Food Lion is a pivotal position responsible for delivering outstanding customer service within the Deli Bakery Department. This role requires a dedicated individual who can contribute to maintaining the department’s high standards by adhering to the standard practice manual and company policies. The associate will be instrumental in maximizing sales by offering excellent customer service while minimizing product shrinkage through proper handling and utilization of resources. The role involves various duties such as understanding ingredient uses, production standards, sanitation practices, and safety protocols. The associate ensures that all merchandise is properly ordered, received, prepared, conditioned, and displayed following Food Lion’s guidelines. Attention to detail in labeling and product presentation is essential. The position also emphasizes maintaining a safe and clean work environment, which aligns with both company policies and regulatory requirements.
This opportunity is ideal for individuals who have strong interpersonal and organizational skills, a commitment to quality, and the ability to work effectively within a team. The role demands physical stamina as it includes tasks like standing for long periods, lifting, and handling various substances used in food preparation and cleaning. Food Lion offers training and development through computer-based courses, allowing associates to advance their knowledge and skills related to the job. The company encourages employees to uphold a neat and professional appearance as outlined in the dress code and to use company systems such as inventory and ordering tools efficiently.
In conclusion, the Deli Bakery Associate position at Food Lion is not just about food preparation; it’s about creating a positive shopping experience that encourages repeat business and enhances community relationships. Food Lion supports its employees by providing a structured and respectful work environment, recognition of individual contributions, and opportunities for growth within a large, reputable company. This position is a great fit for those who value teamwork, customer satisfaction, and upholding high standards in food service operations.
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- perform repetitive hand and arm motions
- bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- pull or push up to 75 lbs. on occasion
- stand 100% of the time, frequently walking short distances
- be able to handle a variety of substances associated with cleaning and packaging materials
- frequent reaching and grasping at waist level
- occasionally above shoulder or below waist level
- meet established volume activity standards for the position
- tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- excellent interpersonal, organizational, communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements of the job
- ability to use technical information to solve problems
- must meet minimum age requirements to perform specific job functions
- must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- courteous and helpful to other associates
- understand the use of ingredients, mixes, and icings and coordinates colors
- understand production standards for processing of all product
- follow all technical manuals for processing of product, label placement, etc.
- ensure proper sanitation of department, equipment and proper food handling/preparation
- ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- understand and follow Food Safety and Workplace Safety guidelines and procedures
- observe and correct all unsafe conditions that could cause associate or customer accidents
- report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- ensure compliance with local, state and federal regulations
- wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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