
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development
Job Description
Food Lion is a well-established grocery retail company that has been serving communities since 1957. With a legacy spanning over six decades, Food Lion has grown into a trusted name in retail grocery across 10 Southeastern and Mid-Atlantic states in the United States. Employing over 82,000 associates, Food Lion proudly serves more than 10 million customers weekly. The company is dedicated to providing an easy, fresh, and affordable shopping experience to customers, highlighting its commitment to quality and customer satisfaction. Food Lion operates numerous stores, offering diverse departments including deli, bakery, fresh produce, and more, catering to the varied needs of their customer base. The store located at 2071 Skibo Rd, Fayetteville, NC, embodies this mission by providing excellent service and quality food products within its Deli Bakery Department.
The role being offered within Food Lion is for a position in the Deli Bakery Department under retail operations. This role is primarily centered on delivering quality customer service while maintaining the high standards set forth by the company’s standard practice manual. The position focuses not only on customer satisfaction but also on maximizing sales through exemplary service and minimizing product shrinkage through proper utilization of standard practices. The individual in this role will have key responsibilities including understanding ingredient usage, production standards, sanitation, food handling, and safety procedures. Additionally, they will be responsible for the proper ordering, receiving, preparation, conditioning, and display of deli and bakery merchandise. This position requires dedication to compliance with all company policies and adherence to local, state, and federal regulations. The role also demands proactive engagement in safety-related protocols to prevent accidents and maintain a secure environment for both customers and associates. Working in the deli department at Food Lion offers an opportunity to develop skills in food preparation, customer service, inventory management systems, and maintain a professional and welcoming retail environment. This employment opportunity is likely part-time or full-time, based in Fayetteville, North Carolina, and offers an excellent environment for candidates seeking growth in retail food service. The Food Lion uniform and dress code adherence are part of the professional standards, along with completing computer-based and ongoing training modules to stay knowledgeable of company processes and standards. The role also offers a chance to contribute actively to a team-oriented environment where customer satisfaction remains a core value.
The role being offered within Food Lion is for a position in the Deli Bakery Department under retail operations. This role is primarily centered on delivering quality customer service while maintaining the high standards set forth by the company’s standard practice manual. The position focuses not only on customer satisfaction but also on maximizing sales through exemplary service and minimizing product shrinkage through proper utilization of standard practices. The individual in this role will have key responsibilities including understanding ingredient usage, production standards, sanitation, food handling, and safety procedures. Additionally, they will be responsible for the proper ordering, receiving, preparation, conditioning, and display of deli and bakery merchandise. This position requires dedication to compliance with all company policies and adherence to local, state, and federal regulations. The role also demands proactive engagement in safety-related protocols to prevent accidents and maintain a secure environment for both customers and associates. Working in the deli department at Food Lion offers an opportunity to develop skills in food preparation, customer service, inventory management systems, and maintain a professional and welcoming retail environment. This employment opportunity is likely part-time or full-time, based in Fayetteville, North Carolina, and offers an excellent environment for candidates seeking growth in retail food service. The Food Lion uniform and dress code adherence are part of the professional standards, along with completing computer-based and ongoing training modules to stay knowledgeable of company processes and standards. The role also offers a chance to contribute actively to a team-oriented environment where customer satisfaction remains a core value.
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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