
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
training programs
Equal employment opportunity
Job Description
Food Lion, established in 1957, is a leading grocery retail chain committed to providing an easy, fresh, and affordable shopping experience to communities across the Southeastern and Mid-Atlantic United States. With a dedicated workforce of approximately 82,000 associates, Food Lion serves more than 10 million customers every week through its numerous stores. Located in West Columbia, South Carolina, at 2250 Sunset Boulevard, Store 00390 Deli is part of this extensive network, known for its commitment to quality customer service and operational excellence within the retail food industry. As a company, Food Lion places a strong emphasis on community involvement, sustainability, and delivering value to its customers while ensuring a positive and supportive workplace culture for its employees.
The Deli Bakery Associate role at Food Lion is pivotal in maintaining the high standards of customer service and product quality within the deli bakery department. The associate is responsible for creating an inviting atmosphere that emphasizes fast, friendly, and accurate customer service, which enhances the overall shopping experience. This position requires adherence to established company policies, particularly those related to food preparation, safety, sanitation, and merchandising standards. Employees in this role are expected to be knowledgeable about product ingredients, preparation techniques, and production standards, ensuring that all food items meet the quality expectations set forth in the standard practice manuals.
Moreover, the associate must efficiently manage inventory by accurately ordering and receiving products, ensuring proper display and conditioning of merchandise, and minimizing product shrinkage through effective stock handling. Food safety and workplace safety are critical components of this job, with associates responsible for identifying and correcting unsafe conditions to prevent accidents. Wearing the Food Lion uniform and adhering to the dress code is also a requirement, underscoring the professional image the company maintains.
To support continuous improvement and skill development, the deli bakery associate participates in training programs, including computer-based training (CBT) and other instructional aids. This role is well-suited for individuals with excellent interpersonal skills, a positive attitude, and the willingness to learn diverse tasks related to retail deli operations. Food Lion is an equal opportunity employer, fostering an inclusive environment where diversity is valued and respected.
This position offers a unique opportunity to be part of a reputable retail grocery company that values quality, integrity, and customer satisfaction. The role provides hands-on experience in food preparation and retail operations, making it an excellent fit for those interested in the food service and grocery retail industry. Associates can expect to work in a supportive, dynamic environment where their contributions directly impact customer experience and store performance.
The Deli Bakery Associate role at Food Lion is pivotal in maintaining the high standards of customer service and product quality within the deli bakery department. The associate is responsible for creating an inviting atmosphere that emphasizes fast, friendly, and accurate customer service, which enhances the overall shopping experience. This position requires adherence to established company policies, particularly those related to food preparation, safety, sanitation, and merchandising standards. Employees in this role are expected to be knowledgeable about product ingredients, preparation techniques, and production standards, ensuring that all food items meet the quality expectations set forth in the standard practice manuals.
Moreover, the associate must efficiently manage inventory by accurately ordering and receiving products, ensuring proper display and conditioning of merchandise, and minimizing product shrinkage through effective stock handling. Food safety and workplace safety are critical components of this job, with associates responsible for identifying and correcting unsafe conditions to prevent accidents. Wearing the Food Lion uniform and adhering to the dress code is also a requirement, underscoring the professional image the company maintains.
To support continuous improvement and skill development, the deli bakery associate participates in training programs, including computer-based training (CBT) and other instructional aids. This role is well-suited for individuals with excellent interpersonal skills, a positive attitude, and the willingness to learn diverse tasks related to retail deli operations. Food Lion is an equal opportunity employer, fostering an inclusive environment where diversity is valued and respected.
This position offers a unique opportunity to be part of a reputable retail grocery company that values quality, integrity, and customer satisfaction. The role provides hands-on experience in food preparation and retail operations, making it an excellent fit for those interested in the food service and grocery retail industry. Associates can expect to work in a supportive, dynamic environment where their contributions directly impact customer experience and store performance.
Job Requirements
- High school graduate or equivalent preferred
- excellent interpersonal, organizational, communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements of the job
- ability to use technical information to solve problems
- must meet minimum age requirements to perform specific job functions
- must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Qualifications
- High school graduate or equivalent preferred
- excellent interpersonal, organizational, communication and customer service skills
- ability and willingness to learn multiple tasks and technical requirements of the job
- ability to use technical information to solve problems
- must meet minimum age requirements to perform specific job functions
- must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- courteous and helpful to other associates
- understand the use of ingredients, mixes, and icings and coordinates colors
- understand production standards for processing of all product
- follow all technical manuals for processing of product, label placement, etc
- ensure proper sanitation of department, equipment and proper food handling/preparation
- ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- understand and follow Food Safety and Workplace Safety guidelines and procedures
- observe and correct all unsafe conditions that could cause associate or customer accidents
- report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- ensure compliance with local, state and federal regulations
- wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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