PT Cake Decorator

Food Lion has been a trusted grocery retailer since 1957, delivering an easy, fresh, and affordable shopping experience to diverse communities across the Southeastern and Mid-Atlantic regions of the United States. With over 82,000 associates, Food Lion serves more than 10 million customers weekly across 10 states. The company is committed to quality, service, and community involvement, striving to meet the needs of its customers through fresh products, competitive pricing, and a friendly environment. As a leader in the retail grocery sector, Food Lion continuously focuses on enhancing customer satisfaction by maintaining high standards in every department across its stores. The specific location for this role is in Cary, North Carolina, at the Food Lion store located at 980 Kildare Farm Rd, identified by store code 00040 Deli (7205605). This position is part of the Retail Operations area of expertise and holds the job requisition number 499872.

The role offered is within the Deli Bakery Department and centers on providing exceptional customer service while maintaining high operational standards. The primary purpose of this position is to ensure that customers receive quality service and that the department operates efficiently and according to company guidelines. The successful candidate will be responsible for adhering to the standard practice manual, maximizing sales through excellent customer service, and reducing shrink by properly utilizing standard practices. This involves key responsibilities such as maintaining a friendly and fast-paced customer service environment, following production standards and technical manuals for processing deli products, ensuring proper sanitation and food safety, and adhering to both company policies and government regulations. Additionally, the role requires a clear understanding of inventory management tools and procedures, as well as participation in training programs like Computer Based Training (CBT). The position demands a high level of attentiveness to safety, cleanliness, and quality to ensure the department functions seamlessly and customers have a positive shopping experience. Physical requirements are integral to the job and include the ability to stand for extended periods, handle repetitive motions, and lift or move items of varying weights. Overall, this role is ideal for candidates who are customer-service oriented, detail-focused, and eager to work in a dynamic retail environment with opportunities to grow professionally within a reputable grocery company.