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PT Cake Decorator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule

Job Description

Food Lion is a prominent supermarket chain that has been serving communities since 1957, delivering an easy, fresh, and affordable shopping experience to millions of customers weekly. The company operates across ten Southeastern and Mid-Atlantic states and employs over 82,000 associates, who are dedicated to meeting customer needs through quality products and exceptional service. With a strong presence established over decades, Food Lion prides itself on community involvement, customer satisfaction, and providing a supportive work environment that encourages career growth. This retail expertises includes a commitment to delivering value through quality food items, including fresh produce, deli, bakery, and grocery products. Food Lion stores are neighborhood-centric, focusing on creating an inviting and convenient shopping experience with superior customer engagement and meticulous store management practices.

The specific role being offered is within the Deli Bakery Department at Food Lion's Fayetteville location on 3308 Bragg Blvd. This position is crafted for individuals passionate about customer interaction, food quality standards, and operational efficiency within retail food services. The primary purpose of the role is to maintain high standards of customer service while maximizing sales and minimizing operational shrink through diligent adherence to company practices. The role involves direct customer engagement to foster a fast, friendly, and accurate shopping experience within the deli bakery section, which is a critical area that reflects the quality and freshness customers expect from their Food Lion stores.

This role demands someone who understands and applies proper sanitation, food safety, and workplace safety regulations, ensuring all practices meet local, state, and federal requirements. The associate will be responsible for the ordering, receiving, preparation, and presentation of deli and bakery products in line with company policies. They must also utilize company tools such as average cost inventory systems, ordering software, and complete required computer-based training to stay compliant and efficient. Additionally, the associate will contribute to maintaining a safe environment by observing and correcting unsafe conditions and accurately reporting any accidents as per established procedures.

The Deli Bakery associate will demonstrate a neat and professional appearance at all times while wearing the Food Lion uniform and name badge, adhering strictly to the company’s dress code. Collaboration with team members and demonstrating courteous behavior toward fellow associates enhances the overall store environment. This role is vital in supporting Food Lion's mission to provide a positive and satisfying shopping experience to each customer with high-quality products and attentive service. Candidates should be ready to meet physical demands such as lifting, standing, and working in varying temperatures, ensuring readiness to perform all standard food preparation and retail functions effectively.

Job Requirements

  • High school graduate or equivalent preferred
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
  • Pull or push up to 75 lbs on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials
  • Frequent reaching and grasping at waist level
  • occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Job Duties

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Courteous and helpful to other associates
  • Understand the use of ingredients, mixes, and icings and coordinates colors
  • Understand production standards for processing of all product
  • Follow all technical manuals for processing of product, label placement, etc.
  • Ensure proper sanitation of department, equipment and proper food handling/preparation
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Understand and use company tools such as
  • average cost inventory system (ACIS) and ordering (CAO)
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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