
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Food Lion is a well-established supermarket chain that has been providing an easy, fresh, and affordable shopping experience to communities since 1957. With a workforce of 82,000 associates, Food Lion serves over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states in the USA. The company is known for its commitment to quality, customer service, and maintaining high standards in its retail operations. Located at 6527 College Park Square, Virginia Beach, VA, this Food Lion store (Store 01635 Deli) continues to uphold the brand's dedication to customer satisfaction and community engagement. Food Lion strives to create a welcoming shopping environment that meets the everyday needs of its diverse customer base, ensuring freshness and affordability across its products.
The Deli Bakery Department at Food Lion is seeking a dedicated team member to join their retail operations. This role focuses on providing superior customer service in maintaining the department’s product quality and presentation. The primary responsibility is to adhere to the company’s standard practice manuals to maximize sales and minimize product shrinkage through appropriate handling and preparation techniques. The position requires a proactive approach in creating a friendly atmosphere that promotes customer satisfaction and encourages repeat business. Responsibilities include following technical manuals for product processing, ensuring proper sanitation of equipment and food handling, managing orders and displays according to company policies, and complying with Food Safety and Workplace Safety standards. The team member will also be expected to wear the Food Lion uniform with pride, maintain neat personal appearance, and utilize company systems such as the average cost inventory system (ACIS) and computerized ordering (CAO).
This role emphasizes the importance of safety by requiring observation and correction of unsafe conditions, reporting accidents promptly, and ensuring compliance with all local, state, and federal regulations. Successful candidates will complete required training including Computer Based Training (CBT), training packets, and training aides to fully understand and perform their duties. The Deli Bakery team member position offers an opportunity to work in a fast-paced retail environment where customer service skills and operational excellence are highly valued. Food Lion’s commitment to diversity and equal employment opportunity ensures that all associates and applicants receive fair treatment without discrimination. This position requires physical stamina, including the ability to stand for extended periods, lift and handle weights up to 50 pounds, and work in variable temperature conditions. Overall, this role at Food Lion presents a rewarding career path for individuals passionate about retail grocery operations and customer service excellence.
The Deli Bakery Department at Food Lion is seeking a dedicated team member to join their retail operations. This role focuses on providing superior customer service in maintaining the department’s product quality and presentation. The primary responsibility is to adhere to the company’s standard practice manuals to maximize sales and minimize product shrinkage through appropriate handling and preparation techniques. The position requires a proactive approach in creating a friendly atmosphere that promotes customer satisfaction and encourages repeat business. Responsibilities include following technical manuals for product processing, ensuring proper sanitation of equipment and food handling, managing orders and displays according to company policies, and complying with Food Safety and Workplace Safety standards. The team member will also be expected to wear the Food Lion uniform with pride, maintain neat personal appearance, and utilize company systems such as the average cost inventory system (ACIS) and computerized ordering (CAO).
This role emphasizes the importance of safety by requiring observation and correction of unsafe conditions, reporting accidents promptly, and ensuring compliance with all local, state, and federal regulations. Successful candidates will complete required training including Computer Based Training (CBT), training packets, and training aides to fully understand and perform their duties. The Deli Bakery team member position offers an opportunity to work in a fast-paced retail environment where customer service skills and operational excellence are highly valued. Food Lion’s commitment to diversity and equal employment opportunity ensures that all associates and applicants receive fair treatment without discrimination. This position requires physical stamina, including the ability to stand for extended periods, lift and handle weights up to 50 pounds, and work in variable temperature conditions. Overall, this role at Food Lion presents a rewarding career path for individuals passionate about retail grocery operations and customer service excellence.
Job Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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