Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.25 - $18.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Dental Insurance
401(k) retirement plan
Employee Discounts
flexible schedules
Training and Development
Job Description
Our establishment is a reputable and vibrant restaurant specializing in providing exceptional dining experiences to our guests. We pride ourselves on offering a welcoming atmosphere where customer service is of the utmost priority. Our team is dedicated to ensuring every guest feels valued and receives prompt, courteous assistance throughout their visit. As a restaurant that values quality and care, we emphasize teamwork and professionalism in every aspect of our service, from greeting guests to maintaining a clean and efficient workstation. We operate in a fast-paced environment where attention to detail and the ability to adapt quickly are essential to success.
The role we are offering is critical to the smooth operation of our dining area and overall guest satisfaction. This position focuses on delivering outstanding customer service by being attentive to guests' needs, including taking and filling orders, clearing and setting tables, and providing information about our buffet and food selections. It is essential to greet guests warmly and ensure their experience from seating to departure is positive and memorable. The job also involves managing an assigned section efficiently, maintaining stock levels of various essentials such as coffee, tea, ice, and condiments, and upholding the cleanliness and professional appearance of the workstation.
Additionally, this role may include duties such as cocktail serving and bartending, provided the individual is over the age of 21 and possesses the required licenses and certifications. Candidates must be prepared to obtain and maintain all necessary permits, including a valid Nooksack Tribal Gaming Agency license, Washington State Gaming Licenses, a Class 12 or 13 Washington State alcohol server permit, a Washington State Food Handlers permit, and TIPS certification. This position requires a minimum age of 17 years, and employees must maintain confidentiality regarding company and player information. The ideal candidate is proactive, polite, and efficient, with a passion for hospitality and a commitment to upholding high standards of service and professionalism at all times.
The role we are offering is critical to the smooth operation of our dining area and overall guest satisfaction. This position focuses on delivering outstanding customer service by being attentive to guests' needs, including taking and filling orders, clearing and setting tables, and providing information about our buffet and food selections. It is essential to greet guests warmly and ensure their experience from seating to departure is positive and memorable. The job also involves managing an assigned section efficiently, maintaining stock levels of various essentials such as coffee, tea, ice, and condiments, and upholding the cleanliness and professional appearance of the workstation.
Additionally, this role may include duties such as cocktail serving and bartending, provided the individual is over the age of 21 and possesses the required licenses and certifications. Candidates must be prepared to obtain and maintain all necessary permits, including a valid Nooksack Tribal Gaming Agency license, Washington State Gaming Licenses, a Class 12 or 13 Washington State alcohol server permit, a Washington State Food Handlers permit, and TIPS certification. This position requires a minimum age of 17 years, and employees must maintain confidentiality regarding company and player information. The ideal candidate is proactive, polite, and efficient, with a passion for hospitality and a commitment to upholding high standards of service and professionalism at all times.
Job Requirements
- Must be at least 17 years of age
- Must be able to obtain and maintain a valid Nooksack Tribal Gaming Agency license and Washington State Gaming Licenses
- Obtain and maintain a Class 12 or 13 Washington State alcohol server permit
- Obtain and maintain a Washington State Food Handlers permit
- Obtain and maintain TIPS certification
- Maintain confidentiality of company and player information
- Ability to perform cocktail serving and bartending if over the age of 21
Job Qualifications
- Minimum age of 17 years
- Ability to obtain and maintain a valid Nooksack Tribal Gaming Agency license and Washington State Gaming Licenses
- Ability to obtain and maintain a Class 12 or 13 Washington State alcohol server permit
- Ability to obtain and maintain a Washington State Food Handlers permit
- Ability to obtain and maintain TIPS certification
- Strong customer service skills
- Excellent communication skills
- Ability to work efficiently in a fast-paced environment
Job Duties
- Promote customer service as a priority by being attentive to guests’ needs including but not limited to providing prompt, courteous service, taking and filling orders, clearing, and setting tables
- Greet guests as they are seated at table
- Provide guests with information regarding the buffet and food selection
- Follow up with guests to ensure satisfaction
- Assist in resolving adverse guest issues to the guest’s satisfaction
- Maintain an assigned section including but not limited to bussing tables, setting tables, and quality table maintenance
- Maintain an appropriate level of stock throughout shift including but not limited to stocking and filling coffee, tea, ice, juices, sugar, ketchup, silverware, and glasses
- Maintain a professional and neat appearance of work station
- Maintain confidentiality of company and player information
- Perform other job-related duties including cocktail serving and bartending (if over the age of 21) by instruction from management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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