PT Beer Hall Server

Surly Brewing Co. is a renowned craft brewery and restaurant located in Minneapolis, Minnesota, known for its exceptional beers, vibrant atmosphere, and commitment to delivering an outstanding guest experience. Established as a staple in the local craft beer community, Surly offers a unique combination of quality brews, innovative menu items, and a welcoming environment for both locals and visitors alike. As a leader in the craft brewing industry, Surly continually pushes the boundaries with creative beer styles while maintaining a strong connection to the community and a deep respect for the craft.

The role of a Server or Bartender at Surly Brewing Co. is pivotal in upholding the establishment's reputation for great beer, great food, and an exceptional customer experience. This position offers an hourly wage of $16.37 and becomes eligible for tips after the successful completion of the training period, alongside safe and sick time benefits as per state requirements. Servers and bartenders at Surly are the frontline ambassadors of the company and are the first faces guests encounter. They are responsible not only for greeting and serving guests but also for providing detailed and knowledgeable information about Surly's extensive beer offerings, including beer styles, the brewing process, and pairing recommendations with menu items.

In this role, team spirit and versatility are crucial. Employees will assist in bussing tables, running food, and supporting other areas as needed to maintain high service standards throughout the venue. Expected to balance high volume periods with a professional and enthusiastic demeanor, Surly’s servers and bartenders must embody a friendly and outgoing personality. Their communication skills are paramount, as they must effectively collaborate with both front-of-house and back-of-house teams using radio communication systems to ensure smooth operations and timely service.

The position calls for a strong work ethic and a detail-oriented approach, with responsibilities including maintaining a clean and organized bar and dining environment, mastering exceptional beer-pouring skills to maximize profit margins, and adhering to TIPS principles to promote responsible alcohol service. Team members also play a proactive role in identifying and addressing potential issues promptly, contributing to a safe and enjoyable environment for guests and coworkers alike.

Ideal candidates hold a high school diploma or GED and bring one to three years of serving or bartending experience, preferably with prior TIPS certification or a willingness to complete such training. A deep appreciation and knowledge of craft beers, especially local and national brands, are essential. Physical stamina is important due to the demands of working in a fast-paced bar and restaurant environment, which includes standing for long periods, managing wet or humid conditions, and lifting heavy objects when necessary. Flexibility in scheduling is also a must, as work hours will include nights, weekends, and holidays to meet the restaurant's operational needs.

Joining Surly Brewing Co. means becoming part of a dynamic and passionate team committed to creating memorable experiences for every guest. This role is not only about serving beer and food but about embodying the spirit of Surly and sharing its story and values with every interaction. If you thrive in a lively, fast-paced environment and have a passion for craft beer and excellent service, this position offers a rewarding and engaging career opportunity in one of Minneapolis's most beloved establishments.