Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
Equal opportunity employer
Reasonable accommodation for application process
Job Description
Legends Global is a renowned hospitality company providing exceptional catering and banquet services. Known for their high standards of professionalism and dedication to guest satisfaction, Legends Global operates within the food and beverage industry, specializing in catering for a variety of events. From corporate gatherings to private celebrations, the company prides itself on delivering personalized services that ensure memorable experiences for all attendees. They emphasize quality, efficiency, and excellent customer care as the foundation of their operations. With a team-oriented culture and a commitment to continuous improvement, Legends Global fosters a dynamic work environment where employees are encouraged to grow their skills and contribute to the company’s success.
The role of Catering Service Staff at Legends Global is a hands-on position responsible for delivering the highest level of professional catering service to guests. The primary goal of this role is to achieve customer satisfaction and retention through attentive, courteous service during various events. The position involves preparing and setting up banquet rooms, assisting with food and beverage garnishes, handling banquet equipment, and maintaining strict grooming and service standards. Employees in this role are expected to work closely with Food & Beverage Managers and Banquet Captains to follow instructions specific to each event, ensuring seamless execution.
The catering staff will be actively involved in tasks such as collecting and cleaning banquet equipment including flatware, china, glassware, and serving pieces. They will assist in preparing garnishes, condiments, beverages, and breads, as well as setting tables according to event requirements. Additionally, staff members participate in pre-function meetings to understand event details and remain stationed at assigned areas throughout the event, ready to address guest needs promptly. The role demands flexibility in working hours, including nights, weekends, and holidays, to accommodate the varied schedules of catered events.
Candidates for this position should be service-oriented with prior experience working in environments that emphasize customer service. Strong guest service skills, the ability to work well within a team, and a positive, customer-focused attitude are essential. Physical demands for the role include repetitive hand-eye coordination, the ability to lift and carry up to 25 pounds, and the stamina for prolonged standing, walking, and other physical activities associated with banquet service.
Legends Global offers a competitive salary for this position and supports equal opportunity employment, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. The company also provides reasonable accommodations for applicants needing assistance during the application process. Joining Legends Global means becoming part of a committed team dedicated to delivering outstanding hospitality experiences and professional growth opportunities within the catering and banquet service industry.
The role of Catering Service Staff at Legends Global is a hands-on position responsible for delivering the highest level of professional catering service to guests. The primary goal of this role is to achieve customer satisfaction and retention through attentive, courteous service during various events. The position involves preparing and setting up banquet rooms, assisting with food and beverage garnishes, handling banquet equipment, and maintaining strict grooming and service standards. Employees in this role are expected to work closely with Food & Beverage Managers and Banquet Captains to follow instructions specific to each event, ensuring seamless execution.
The catering staff will be actively involved in tasks such as collecting and cleaning banquet equipment including flatware, china, glassware, and serving pieces. They will assist in preparing garnishes, condiments, beverages, and breads, as well as setting tables according to event requirements. Additionally, staff members participate in pre-function meetings to understand event details and remain stationed at assigned areas throughout the event, ready to address guest needs promptly. The role demands flexibility in working hours, including nights, weekends, and holidays, to accommodate the varied schedules of catered events.
Candidates for this position should be service-oriented with prior experience working in environments that emphasize customer service. Strong guest service skills, the ability to work well within a team, and a positive, customer-focused attitude are essential. Physical demands for the role include repetitive hand-eye coordination, the ability to lift and carry up to 25 pounds, and the stamina for prolonged standing, walking, and other physical activities associated with banquet service.
Legends Global offers a competitive salary for this position and supports equal opportunity employment, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. The company also provides reasonable accommodations for applicants needing assistance during the application process. Joining Legends Global means becoming part of a committed team dedicated to delivering outstanding hospitality experiences and professional growth opportunities within the catering and banquet service industry.
Job Requirements
- Must have minimum of six months’ work experience in service-oriented environment
- ability to work flexible hours including nights, weekends, and holidays
- ability to perform repetitive hand and eye coordination tasks
- capable of lifting and carrying up to 25 pounds
- able to stand, walk, stoop, reach, and handle objects for prolonged periods
- adherence to grooming and dress code policies
- good communication skills
- ability to work effectively in a team environment
Job Qualifications
- Minimum of six months’ work experience in service-oriented environment
- knowledge of catering services and terminology
- strong guest service skills
- ability to get along well with others
- ability to receive and carry out instructions timely
- positive customer service oriented attitude
- maintain proper grooming and dress code standards
- ability to undertake and complete multiple tasks
- attention to detail
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Report for work in proper uniform according to scheduled time
- follow instructions from Food & Beverage Manager and Banquet Captain
- assist with collecting banquet equipment including flatware, china, glassware, and serving pieces
- assist with preparing garnishes, beverages, condiments, and breads
- clean and fill salt and pepper containers, sugar dishes, creamers, etc.
- assist with preparation and set-up of event room
- prepare tables with place settings as instructed
- attend pre-function meetings for event briefing
- provide friendly and courteous customer service
- remain at assigned station and perform duties for each event
- report customer concerns and complaints to Banquet Captain
- break down tables and banquet equipment after events
- clean and return serving pieces to proper storage
- adhere to grooming standards and company policies
- follow service standards, procedures and guidelines
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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