PT AM Restaurant Server - Alma San Diego, a Tribute Portfolio Hotel

Concord Hospitality is a distinguished hospitality company renowned for delivering exceptional guest experiences across its diverse portfolio of managed hotels and food service outlets. Built on a foundation of core values including quality, integrity, community, profitability, and fun, Concord Hospitality fosters a vibrant and inclusive "Associate First" culture that recognizes and celebrates the contributions of every team member. With a commitment to diversity and inclusion, Concord strives to be a great place to work for all, prioritizing work-life balance and career development. The company offers competitive wages, comprehensive benefits for full-time associates, and ample opportunities for training, development, and career advancement. At Concord Hospitality, every team member plays an integral role in creating memorable experiences for guests, supported by a strong sense of community and mutual respect.

The Server role at Concord Hospitality is pivotal within the company’s food and beverage operations, often serving as the first or last point of contact guests encounter during their visit. This position demands individuals with a passion for service, a winning personality, and a high degree of responsibility. Servers set the tone for the guest experience with their friendly smiles, cheerful attitudes, and proactive customer engagement. They are expected to respond promptly and thoughtfully to guest needs, ensuring satisfaction throughout their time at the outlet.

A successful Server at Concord is not only attentive and personable but also capable of maintaining composure during high-volume periods or unusual events. This role involves decision-making and problem-solving with the ultimate goal of achieving 100% guest satisfaction. Servers work closely with management to monitor operations, identify issues, and implement solutions geared toward enhancing the guest experience. Essential duties include maintaining a clean and organized workspace, punctual attendance, and clear, pleasant communication with guests to understand and fulfill their needs.

Concord Hospitality compensates its Servers competitively, with an hourly rate of $17.75 for this position. Full-time associates benefit from a robust package that includes medical, dental, and vision insurance plans, life insurance, short-term and long-term disability options, 401(k) retirement plans, tuition assistance, discounted room rates at Concord-managed hotels, and extensive training and development programs. This holistic approach to employee well-being and professional growth reflects Concord’s dedication to building a supportive and enriching workplace environment.

Choosing a career as a Server at Concord Hospitality means joining a team that embraces fun, values quality, and thrives on community spirit. The company’s unique culture encourages associates to grow personally and professionally while delivering outstanding service in a dynamic and rewarding setting. With Concord Hospitality, employees are not just workers; they are valued members of a caring and inclusive family that proudly chants its national cheer, "We Are Concord!"