Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $81,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
Health savings account
Life insurance
Disability insurance
403(b) Retirement Plan
Tax-advantaged accounts
Employee assistance program
Job Description
The Community Builders, Inc. (TCB) is a leading nonprofit real estate developer and owner in the United States, committed to revitalizing and strengthening communities across the nation. Established with a mission to build and sustain strong neighborhoods where individuals and families of all incomes can thrive, TCB plays a vital role in creating environments that foster economic, social, and personal growth. The organization focuses on delivering affordable housing solutions while ensuring the highest standards of property management and community engagement to support residents’ potential and well-being.
As a nonprofit entity with a widespread impact, TCB operates numerous properties and neighborhoods, consistently promoting inclusive and vibrant communities. The company embraces a culture grounded in its mission statement, emphasizing community service, regulatory compliance, and the development of well-maintained, affordable housing options. With a broad network of properties, TCB commits to long-term relationships with communities and local stakeholders to promote neighborhood stability and resident success.
The Community Manager position is pivotal within TCB’s organizational structure, operating under the guidance of the Regional Director of Property Management. This full-time, in-office role based at the Pilot Grove location requires a dynamic leader to oversee all aspects of community operations and on-site team performance. The Community Manager is entrusted with implementing the company’s objectives through effective budget management, asset maintenance, and adherence to regulatory requirements. Main responsibilities include optimizing property cash flow, balancing budgets, and fostering a high-quality living environment defined by excellent customer service to residents.
In this leadership role, the Community Manager supervises all property activities, ensuring that the site complies with federal, state, and local housing regulations. They must cultivate a positive work environment by managing, training, and motivating staff while upholding TCB’s mission and policies. The position necessitates expertise in property maintenance oversight, safety and preventive measures, and readiness for audits or inspections. Additionally, the Community Manager serves as the primary liaison for residents by addressing service requests, complaints, and community engagement initiatives aimed at enriching residents’ daily lives.
The role further involves financial and administrative responsibilities, including the development and management of operating budgets, billing, and accounting functions. The manager must monitor rent collection, manage nonpayment processes, and enforce leasing compliance. Recommended cost control measures are also part of the fiscal duties to ensure efficient resource usage.
Ideal candidates will have a background in residential property management or a related field such as hotel, hospitality, or retail management, with demonstrated supervisory experience of at least two years. Knowledge of federal housing laws and regulatory programs, proficiency with property management software like Yardi, and strong communication skills are essential to success. Additional language skills and industry certifications such as COS, LIHTC, ARM®, or CPMC® are advantageous.
Community Builders offers a comprehensive benefits package, including medical, dental, and vision insurance, a 403(b) retirement plan with company match, paid holidays and PTO, health savings account contributions, life and disability insurance, and employee assistance programs. The salary range for this role is competitive, between $75,000 and $81,000, reflective of the candidate’s skills and experience.
Joining TCB offers an opportunity to contribute meaningfully to community development while advancing a career in a mission-driven, supportive work environment. The Community Manager will play a critical role in enhancing the quality and sustainability of affordable housing, positively impacting countless residents’ lives every day.
As a nonprofit entity with a widespread impact, TCB operates numerous properties and neighborhoods, consistently promoting inclusive and vibrant communities. The company embraces a culture grounded in its mission statement, emphasizing community service, regulatory compliance, and the development of well-maintained, affordable housing options. With a broad network of properties, TCB commits to long-term relationships with communities and local stakeholders to promote neighborhood stability and resident success.
The Community Manager position is pivotal within TCB’s organizational structure, operating under the guidance of the Regional Director of Property Management. This full-time, in-office role based at the Pilot Grove location requires a dynamic leader to oversee all aspects of community operations and on-site team performance. The Community Manager is entrusted with implementing the company’s objectives through effective budget management, asset maintenance, and adherence to regulatory requirements. Main responsibilities include optimizing property cash flow, balancing budgets, and fostering a high-quality living environment defined by excellent customer service to residents.
In this leadership role, the Community Manager supervises all property activities, ensuring that the site complies with federal, state, and local housing regulations. They must cultivate a positive work environment by managing, training, and motivating staff while upholding TCB’s mission and policies. The position necessitates expertise in property maintenance oversight, safety and preventive measures, and readiness for audits or inspections. Additionally, the Community Manager serves as the primary liaison for residents by addressing service requests, complaints, and community engagement initiatives aimed at enriching residents’ daily lives.
The role further involves financial and administrative responsibilities, including the development and management of operating budgets, billing, and accounting functions. The manager must monitor rent collection, manage nonpayment processes, and enforce leasing compliance. Recommended cost control measures are also part of the fiscal duties to ensure efficient resource usage.
Ideal candidates will have a background in residential property management or a related field such as hotel, hospitality, or retail management, with demonstrated supervisory experience of at least two years. Knowledge of federal housing laws and regulatory programs, proficiency with property management software like Yardi, and strong communication skills are essential to success. Additional language skills and industry certifications such as COS, LIHTC, ARM®, or CPMC® are advantageous.
Community Builders offers a comprehensive benefits package, including medical, dental, and vision insurance, a 403(b) retirement plan with company match, paid holidays and PTO, health savings account contributions, life and disability insurance, and employee assistance programs. The salary range for this role is competitive, between $75,000 and $81,000, reflective of the candidate’s skills and experience.
Joining TCB offers an opportunity to contribute meaningfully to community development while advancing a career in a mission-driven, supportive work environment. The Community Manager will play a critical role in enhancing the quality and sustainability of affordable housing, positively impacting countless residents’ lives every day.
Job Requirements
- Bachelor's degree or equivalent experience
- five plus years’ experience in residential property management, hotel, hospitality or retail management
- minimum two years in a supervisory or management position
- knowledge of federal housing laws and regulatory compliance
- proficient in Microsoft Office and property management software such as Yardi
- excellent communication skills
- ability to provide outstanding customer service
- capability to move around the building or site and lift up to 50 pounds
- availability to work five days a week in office at Pilot Grove
- willingness to be on call and work weekends as needed
Job Qualifications
- Bachelor's degree in business administration, real estate, or related field preferred
- five plus years in progressive career path in residential property management, hotel, hospitality or retail management required
- minimum two years in supervisory or management role
- knowledge of regulatory programs, policies and federal housing laws and guidelines
- proficiency in Microsoft Word, Excel, Outlook and Yardi or other industry software
- excellent verbal and written communication skills
- demonstrated excellent customer service skills
- leadership skills and ability to manage personal development of employees
- industry certifications such as COS, LIHTC, ARM®, CPMC® preferred
- ability to speak a second language is a plus
Job Duties
- Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking
- monitor revenue transactions and rent collection
- manage nonpayment of rent processes and collection agency follow-up and reporting
- oversee leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements
- approve and submit employee time sheets
- enact cost control measures as needed
- oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management
- provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies
- work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area
- recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR
- attend trainings, seminars and conferences
- be available for emergencies, on call duties, resident functions and weekends as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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