Property Manager

West Valley City, UT, USA|Onsite

Job Overview

Compensation

Salary

Range $52,000.00 - $62,000.00

Benefits

401(k)

Dental Insurance

Employee assistance program

Flexible spending account

Health Insurance

Health savings account

Life insurance

Paid Time Off

Retirement Plan

Vision Insurance

Job Description

Housing Connect is a reputable organization specializing in the management of affordable and special needs residential properties. Focused on providing high-quality living environments for vulnerable populations, Housing Connect emphasizes principles such as Housing First and Permanent Supportive Housing. Operating as a leader in this sector, the company prioritizes compassionate, trauma-informed care to foster stable housing solutions for individuals facing chronic homelessness and other housing challenges. With a commitment to regulatory compliance, operational excellence, and community partnership, Housing Connect manages housing resources efficiently while supporting residents' well-being and housing success.

The role of Property Manager at Housing Connect is a pivotal position responsible for comprehensive oversight of residential properties and community spaces within the Affordable and Special Needs Property Management department. This full-time, in-person position offers a competitive salary range of $52,000 to $62,000 annually, reflecting the important responsibilities tied to managing low-income housing tax credit (LIHTC) properties and adherence to complex regulatory frameworks.

The Property Manager's responsibilities are multifaceted and cover vital operational aspects including leasing, rent collection, applicant screening, and vacancy preparation. Successfully managing these areas ensures occupancy optimization and smooth tenant transitions, minimizing vacancy loss and maximizing property revenue. Additionally, budget management, expense control, and vendor coordination are key components that support the financial stability and upkeep of the properties. The Property Manager must maintain detailed and accurate records such as resident files and compliance documentation, including income certifications and LIHTC audits, reflecting Housing Connect’s commitment to regulatory adherence.

Another integral part of the role is fostering collaborative relationships with supportive services and case management teams to promote tenant stability and well-being, particularly for residents impacted by chronic homelessness. This includes implementing trauma-informed care techniques to create safe, respectful, and inclusive environments that encourage long-term housing success. Handling resident concerns promptly and professionally, while coordinating eviction processes as necessary, are critical to ensuring compliance and community safety.

On the personnel management side, this role includes supervising on-site staff, ensuring alignment with agency policies, conducting staff training, and addressing performance issues constructively. The Property Manager plays an active role in the hiring process and performance evaluations, fostering a positive work environment that supports staff development and operational effectiveness.

Maintenance and general repair oversight—including grounds upkeep and unit readiness for new tenants—are additional responsibilities. The Property Manager conducts property inspections to uphold established standards and maintains communication with maintenance personnel and vendors for timely issue resolution. Ensuring the property business office operates efficiently with scheduled hours and orderly management is also part of the role.

The ideal candidate will possess strong organizational skills, empathy, and a dedication to serving low-income communities while balancing operational demands and compliance requirements. Exceptional communication, problem-solving abilities, and a professional attitude are essential to succeed in this role, which serves as a bridge between residents, staff, community partners, and regulatory bodies.

Job Requirements

High school graduate or equivalent
four years full-time work experience including property management administrative customer service low-income tax credits HOME fund marketing rent collections leasing execution of lease ability to work with low-income individuals
three years supervisory experience
certification in low-income tax credit compliance
valid driver’s license
computer literate

Job Qualifications

High school graduate or equivalent
four years full-time experience in property management administrative and customer service including LIHTC HOME fund marketing rent collections leasing execution of lease and working with low-income individuals
three years supervisory experience
certification in low-income tax credit compliance
valid driver’s license
computer literate
knowledge of Housing Connect policies and property management regulations
understanding of Fair Housing Laws Landlord-Tenant Law OSHA Standards local and state building codes
basic knowledge of building maintenance fire prevention and liability reduction
proficiency in basic office practices and equipment
familiarity with agencies providing resident assistance
basic English communication skills
mathematical skills for rent calculations
ability to maintain tenant and vacancy records
ability to procure goods and services within budget
ability to interpret policies for sound decision making
capability to work cooperatively and independently
professional and positive attitude

Job Duties

Oversee all aspects of property operations including leasing rent collection unit inspections and maintenance coordination
ensure full compliance with PBV VASH LIHTC and Fair Housing regulations
maintain accurate resident files income certifications and property records
represent the property professionally in communications with funders agencies and community partners
monitor occupancy levels manage unit turnover and coordinate move-ins and move-outs to minimize vacancy loss
prepare and submit required reports compliance audits and financial documentation
collect rents and maintain computer records according to Housing Connect procedures
process rent adjustment requests including verifications and data entry
maintain compliance with LIHTC and HOME regulations and submit files timely
monitor site budget and manage expenses within guidelines
market vacant units professionally and maintain high occupancy
address resident concerns timely and professionally documenting issues
send notices regarding compliance violations
process invoices for accuracy and proper coding
maintain and reconcile property budget
establish and maintain waiting lists
complete and submit incident reports
maintain the property business office and scheduled hours
complete move-in and move-out reports
supervise and support on-site staff ensuring policy adherence
participate in hiring and staff training
address performance issues and prepare appraisals
interpret and apply personnel policies
review time and leave reports
counsel employees and recommend disciplinary actions
promote a safe and productive work environment
oversee maintenance of grounds trash and common areas
ensure vacant apartments are cleaned and ready
conduct property inspections and maintain unit status records
log resident work orders and dispatch maintenance
collaborate with supportive service providers to promote housing stability
partner with case management to resolve conflicts and support tenancy
foster an inclusive community environment
address lease non-compliance
refer residents to assistance agencies
maintain liaison with service coordinators
resolve resident conflicts and avoid grievances
recommend eviction and prepare documentation
participate in hearings and appeals
provide interpretation and translation services as needed