Property Manager

Burlington, VT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
Travel reimbursement

Job Description

Home Team Luxury Rentals is a premier full-service short-term rental management company dedicated to uniting the finest luxury vacation homes across the United States. Specializing in properties that showcase exceptional quality, elegant design, and first-class amenities, Home Team Luxury Rentals focuses on providing guests with an unparalleled in-house experience that goes beyond the typical vacation rental. With a passion for excellence and a commitment to comfort, the company ensures that every stay meets the highest standards of luxury and guest satisfaction. Established as a leader in the luxury vacation rental industry, Home Team Luxury Rentals continues to expand its portfolio while maintaining a steadfast reputation for outstanding service and property management.

The Property Manager role at Home Team Luxury Rentals is a vital position within the Operations Department, based in Burlington, Vermont. This full-time role offers a competitive base salary ranging from $60,000 to $65,000 per year, reflecting the importance and responsibilities associated with managing part of Home Team's extensive portfolio of luxury properties. Reporting to the Operations Manager, the Property Manager plays a critical role in overseeing the day-to-day operations of their assigned properties, with a primary focus on vendor management and maintenance oversight. This includes being the main point of contact for housekeeping and maintenance vendors, ensuring quality control, and driving the success of the company’s preventative maintenance program.

The successful candidate will be responsible for managing multiple projects simultaneously, requiring strong organizational skills and the ability to prioritize effectively. Additionally, the Property Manager will occasionally travel to local and regional properties to conduct inspections and participate in meetings, ensuring that the properties continue to meet Home Team's exacting standards. This role demands expertise in vendor sourcing, performance evaluation, invoice review and approval, as well as a proactive approach to resolving guest complaints and maintaining comprehensive records of service activities.

Home Team Luxury Rentals fosters a supportive and collaborative work environment. Employees benefit from working closely with multiple internal teams such as Pricing, Onboarding, and Guest Communications, ensuring that the Property Manager is never isolated or unsupported. Furthermore, this role offers significant growth opportunities, including expanding responsibilities in client communication, revenue-related functions, and leadership development through hiring and managing support staff.

Candidates will need to demonstrate at least two years of experience in operations or property management with a strong vendor management background. Familiarity with Google Workspace and task management software is essential for handling work orders and coordinating service requests efficiently. Flexibility in working hours and willingness to travel up to 25% domestically, particularly within the Vermont region, is also required to maintain high standards of property care and guest satisfaction. Physical capabilities such as the ability to stand, crouch, and lift up to 25 pounds occasionally are necessary to perform routine on-site inspections.

Joining Home Team Luxury Rentals as a Property Manager means becoming part of a dynamic, fast-growing company that values dedication, quality, and the pursuit of excellence in luxury vacation rental management. If you are ready to contribute your skills and passion to a company that truly sets the standard for luxury rentals while enjoying a career path with room to grow and a team to support you, Home Team Luxury Rentals welcomes your application.

Job Requirements

  • Ability to work flexible hours and/or extended hours as needed to accommodate client and project needs as well as team members and projects in multiple time zones
  • willingness and ability to travel domestically without restrictions up to 25% of the year
  • ability to stand, flex, crouch, and lift up to 25lbs on occasion

Job Qualifications

  • 2+ years of experience in operations management or property management
  • 2+ years of managing a wide vendor network
  • proven excellence with customer and stakeholder service
  • experience working in Google Workspace or similar software
  • experience with work order, ticket, or task management software

Job Duties

  • Create, monitor, and audit maintenance work orders for completeness, timeliness, and accuracy
  • recruit and maintain a strong network of housekeeping and maintenance vendors
  • evaluate vendor performance and improve performance when needed
  • review vendor billing for accuracy and approve and code invoices for accounting
  • execute preventative maintenance programs and offer improvements where necessary
  • assist in review monitoring and complaint resolution
  • keep detailed records of work performed
  • ensure all cleaning vendors perform up to Home Team standards
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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