Property Manager

Kirkland, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $35.00 - $38.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

401(k) with Company Match

Employee rental discount

Mileage stipend

Education Reimbursement

Paid Time Off

growth opportunities

Job Description

11Residential is a renowned property management company that specializes in managing residential multifamily properties across the Western United States. With a strong commitment to enhancing the living experiences of residents, 11Residential operates under core values of integrity, compassion, teamwork, inclusion, growth, and customer service. These principles guide the company in fostering vibrant, welcoming communities where residents can thrive and employees feel truly valued. This supportive and engaging workplace culture has made 11Residential a respected leader in the property management industry. The company’s portfolio includes a variety of high-quality residential properties, and the team is passionate about delivering unparalleled customer service and maintaining exceptional living environments. By putting people first, 11Residential believes that both communities and employees can prosper together. Their current focus is on two properties in Seattle, WA: Oslo Apartments and 19th & Mercer Apartments, which jointly comprise 99 residential units. These modern communities offer residents comfortable and convenient living options, and 11Residential is dedicated to maintaining high standards of property management and resident satisfaction for both locations. More information about these communities can be found on their respective websites, 19mercer.com and osloseattle.com.

The Property Manager role at 11Residential is a key leadership position responsible for overseeing the daily operations and success of these designated multifamily communities. This role demands a passionate individual who thrives in a dynamic environment and has a strong focus on customer service and operational excellence. The Property Manager will be in charge of all facets of property management, including leasing, marketing, financial performance, and staff supervision. Ensuring resident satisfaction and fostering a welcoming community atmosphere are also essential components of this position. As part of the 11Residential team, the Property Manager will have access to the company’s resources and support, empowering them to make meaningful contributions to the communities they manage. The position is not eligible for remote work, emphasizing the importance of an on-site presence to lead teams effectively and maintain high service standards.

Compensation for this role ranges from $35 to $38 per hour, with additional opportunities for performance-based bonuses, reflecting the company’s commitment to recognizing and rewarding employee achievements. The Property Manager will utilize modern property management software tools such as Yardi Voyager, CRM IQ, RentCafe, and HappyCo to streamline operations, track compliance, and generate detailed financial and marketing reports. In this role, attention to detail, organizational skills, and the ability to manage budgets and vendor relationships are critical. The ideal candidate will be experienced in multifamily property management, knowledgeable about fair housing laws, and committed to upholding 11Residential’s values. This position is a tremendous opportunity for a driven individual to impact residential communities positively while advancing their career within a growing and supportive company.

Job Requirements

5+ years of experience in managing multifamily properties
Proficiency in using Yardi Voyager
High school diploma or equivalent (GED)
Valid driver's license and reliable transportation
Strong knowledge of local, state, and federal Fair Housing and other housing laws
Ability to work on premises in-person
Must be able to pass a criminal background check and drug test
Must be able to perform physical tasks including walking properties, standing for extended periods, lifting up to 25 pounds
Must have integrity, compassion, and strong teamwork skills

Job Qualifications

5+ years of experience in managing multifamily properties
Proficiency in using Yardi Voyager is required, and experience with other property management software including CRM IQ, RentCafe, and HappyCo is preferred
Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams
Being bilingual in English and Spanish is a plus
Strong knowledge of local, state, and federal Fair Housing and other housing laws
High school diploma or equivalent (GED) is required
Must hold and maintain a valid driver's license and have reliable transportation
Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service
Must be able to work in-person on premises
This role is not eligible for remote work

Job Duties

Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work
Review and approve lease applications, ensuring compliance with company policies and standards
Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches
Stay informed about current market conditions and competition to optimize property performance
Increase revenue while managing controllable expenses, including revenue collections and delinquency control
Provide exceptional customer service to residents, promptly addressing any issues or concerns
Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards
Manage positive relationships with vendors and negotiate contracts
Coordinate resident activities and communication, including monthly newsletters and community events
Prepare and deliver financial and marketing reports to stakeholders in a timely manner
Manage the property budget and adhere to budgetary guidelines and purchasing protocols
Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication
Conduct regular property inspections to maintain curb appeal and address maintenance needs
Collaborate with leadership and Human Resources on various functions, including recruitment, performance management, and employee relations
Assist other properties, if needed, to support overall operational goals
Fulfill any other duties as assigned by management based on business needs