
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
growth opportunities
Job Description
Morningstar Properties is a reputable real estate development and operations company that has been dedicated to high-quality storage and marina facilities across the Southeast United States since 1981. With a strong foundation built on ownership, intentional leadership, and exceptional customer experiences, Morningstar Properties has steadily grown to include more than 100 state-of-the-art storage properties and marinas throughout the US. The company prides itself on fostering a culture of care for employees and excellence in service, supported by robust training programs and competitive compensation. Morningstar believes in investing in its people to ensure their success and growth, making it an ideal workplace for passionate and driven individuals committed to delivering top-tier customer satisfaction.
The Property Manager at Morningstar Storage serves as the on-site business leader responsible for the day-to-day management of storage or marina property operations. This role is pivotal in driving the financial performance of the site by increasing occupancy rates, optimizing revenue streams, and managing expenses efficiently. The Property Manager leads a small team, coaching and developing team members to ensure a professional and welcoming environment for customers. They are charged with maintaining the property standards for safety, cleanliness, and curb appeal while managing vendor relationships to ensure all maintenance and repair work meet Morningstar’s high standards.
This position requires a keen business mindset combined with strong leadership abilities and exceptional customer service skills. The manager analyzes market trends and competitor data to adjust pricing and promotions strategically to boost occupancy and revenue. They are also responsible for executing local marketing initiatives, overseeing budgets, and ensuring operational workflows and technology tools are used with accuracy and detail. The Property Manager works closely with district and corporate partners, demonstrating independent leadership in the field while fostering collaboration across teams.
The role demands physical activity, including frequent standing, walking, and the ability to lift up to 50 pounds. The position involves some weekend work and occasional travel for training purposes. Candidates need a high school diploma or GED with preference given to those holding a bachelor’s degree. Prior experience in sales and customer service, particularly in property management or service-based industries such as retail, hospitality, or restaurants, is essential. A valid driver’s license is also required.
Overall, the Property Manager role at Morningstar Storage offers an opportunity to take ownership of a property’s success by combining operational management, team leadership, and customer interaction. This role is key in maintaining Morningstar’s reputation for superior service, safety, and cleanliness in the storage and marina industry while offering excellent career growth prospects in a rapidly expanding organization.
The Property Manager at Morningstar Storage serves as the on-site business leader responsible for the day-to-day management of storage or marina property operations. This role is pivotal in driving the financial performance of the site by increasing occupancy rates, optimizing revenue streams, and managing expenses efficiently. The Property Manager leads a small team, coaching and developing team members to ensure a professional and welcoming environment for customers. They are charged with maintaining the property standards for safety, cleanliness, and curb appeal while managing vendor relationships to ensure all maintenance and repair work meet Morningstar’s high standards.
This position requires a keen business mindset combined with strong leadership abilities and exceptional customer service skills. The manager analyzes market trends and competitor data to adjust pricing and promotions strategically to boost occupancy and revenue. They are also responsible for executing local marketing initiatives, overseeing budgets, and ensuring operational workflows and technology tools are used with accuracy and detail. The Property Manager works closely with district and corporate partners, demonstrating independent leadership in the field while fostering collaboration across teams.
The role demands physical activity, including frequent standing, walking, and the ability to lift up to 50 pounds. The position involves some weekend work and occasional travel for training purposes. Candidates need a high school diploma or GED with preference given to those holding a bachelor’s degree. Prior experience in sales and customer service, particularly in property management or service-based industries such as retail, hospitality, or restaurants, is essential. A valid driver’s license is also required.
Overall, the Property Manager role at Morningstar Storage offers an opportunity to take ownership of a property’s success by combining operational management, team leadership, and customer interaction. This role is key in maintaining Morningstar’s reputation for superior service, safety, and cleanliness in the storage and marina industry while offering excellent career growth prospects in a rapidly expanding organization.
Job Requirements
- high school diploma or GED required
- bachelor’s degree preferred
- valid driver’s license in the state of employment required for occasional work-related tasks requiring driving
- sales and customer service experience required in property management retail hospitality restaurant or service-based environment
- strong leadership and decision-making skills with a business-minded approach
- comfort reviewing and interpreting performance metrics related to occupancy pricing and revenue
- ability to lead independently while collaborating effectively with district and corporate partners
- proficiency in computer skills including Microsoft Office Suite email and ability to navigate multiple systems
- willingness to work some weekends and travel by plane for training as needed
- all candidates must pass a pre-employment background check
- ability to frequently stand walk sit and move freely throughout the property
- ability to climb up a ladder and stoop kneel crouch or crawl
- ability to regularly lift up to 50 pounds
Job Qualifications
- high school diploma or GED
- bachelor’s degree preferred
- valid driver’s license in the state of employment
- sales and customer service experience
- strong leadership and decision-making skills
- comfort reviewing and interpreting performance metrics
- ability to lead independently while collaborating effectively
- proficiency in computer skills including Microsoft Office Suite and email
- willingness to work some weekends and travel for training
Job Duties
- drive occupancy revenue and overall financial performance through effective pricing sales execution expense management and local marketing efforts
- deliver excellent customer service and build strong lasting customer relationships
- analyze market trends competitive rates and occupancy data to support rental rate adjustments and promotional strategies
- lead sales conversations convert inquiries into rentals and ensure a high-quality customer experience from first contact to move-in
- recruit train coach and lead a team of approximately 2 employees with a focus on performance accountability and development
- lead by example with collaboration and communication across the team fostering culture of support and partnership
- manage all expenses to budget including labor
- execute marketing initiatives including promotions community outreach and local partnerships to increase visibility and referrals
- maintain morningstar standards for safety cleanliness and curb appeal serving as the ultimate owner of overall property appearance vendor performance and day-to-day site conditions
- oversee vendor relationships and ensure all services repairs and maintenance meet company standards
- proactively identify and implement operational improvements that enhance efficiency consistency and customer satisfaction
- remain current with industry and competitor trends to meet evolving customer needs and profitability
- take the lead on special projects or initiatives
- follow policies and procedures and use tools technology platform daily checklists lead-to-lease delinquency management etc with accuracy and attention to detail
- other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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