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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
growth opportunities
Job Description
Morningstar Properties is a reputable real estate development and operations company that has been dedicated to high-quality storage and marina facilities across the Southeast United States since 1981. With a strong foundation built on ownership, intentional leadership, and exceptional customer experiences, Morningstar Properties has steadily grown to include more than 100 state-of-the-art storage properties and marinas throughout the US. The company prides itself on fostering a culture of care for employees and excellence in service, supported by robust training programs and competitive compensation. Morningstar believes in investing in its people to ensure their success and growth, making it an ideal... Show More
Job Requirements
- high school diploma or GED required
- bachelor’s degree preferred
- valid driver’s license in the state of employment required for occasional work-related tasks requiring driving
- sales and customer service experience required in property management retail hospitality restaurant or service-based environment
- strong leadership and decision-making skills with a business-minded approach
- comfort reviewing and interpreting performance metrics related to occupancy pricing and revenue
- ability to lead independently while collaborating effectively with district and corporate partners
- proficiency in computer skills including Microsoft Office Suite email and ability to navigate multiple systems
- willingness to work some weekends and travel by plane for training as needed
- all candidates must pass a pre-employment background check
- ability to frequently stand walk sit and move freely throughout the property
- ability to climb up a ladder and stoop kneel crouch or crawl
- ability to regularly lift up to 50 pounds
Job Qualifications
- high school diploma or GED
- bachelor’s degree preferred
- valid driver’s license in the state of employment
- sales and customer service experience
- strong leadership and decision-making skills
- comfort reviewing and interpreting performance metrics
- ability to lead independently while collaborating effectively
- proficiency in computer skills including Microsoft Office Suite and email
- willingness to work some weekends and travel for training
Job Duties
- drive occupancy revenue and overall financial performance through effective pricing sales execution expense management and local marketing efforts
- deliver excellent customer service and build strong lasting customer relationships
- analyze market trends competitive rates and occupancy data to support rental rate adjustments and promotional strategies
- lead sales conversations convert inquiries into rentals and ensure a high-quality customer experience from first contact to move-in
- recruit train coach and lead a team of approximately 2 employees with a focus on performance accountability and development
- lead by example with collaboration and communication across the team fostering culture of support and partnership
- manage all expenses to budget including labor
- execute marketing initiatives including promotions community outreach and local partnerships to increase visibility and referrals
- maintain morningstar standards for safety cleanliness and curb appeal serving as the ultimate owner of overall property appearance vendor performance and day-to-day site conditions
- oversee vendor relationships and ensure all services repairs and maintenance meet company standards
- proactively identify and implement operational improvements that enhance efficiency consistency and customer satisfaction
- remain current with industry and competitor trends to meet evolving customer needs and profitability
- take the lead on special projects or initiatives
- follow policies and procedures and use tools technology platform daily checklists lead-to-lease delinquency management etc with accuracy and attention to detail
- other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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