Property Manager

Prologis is a leading global logistics real estate company specializing in industrial real estate solutions, with a vast portfolio of approximately 53 million square feet of industrial buildings within the Atlanta market. As an established leader in the commercial real estate industry, Prologis is dedicated to creating value for its customers by providing quality warehouses and logistics spaces that support the evolving needs of e-commerce and supply chain businesses. Renowned for its customer-centric approach and innovative property management, Prologis prides itself on maintaining strong, long-term relationships with some of the biggest names in e-commerce logistics and warehouse operations. The company fosters a culture that emphasizes collaboration, proactive customer service, and operational excellence, enabling customers to thrive in a dynamic market environment.

The role of Real Estate and Customer Experience Manager at Prologis offers an exciting opportunity to be part of the Customer Experience Team (CET), a group committed to delivering best-in-class service to tenants and clients across the extensive Atlanta industrial real estate portfolio. This position is a key contributor to ensuring customer satisfaction through effective communication, proactive solutions, and hands-on management of property operations. The Real Estate and Customer Experience Manager will oversee a variety of crucial functions including lease administration, property inspections, move-in and move-out coordination, repair and maintenance supervision, and financial oversight of the portfolio. The role demands an individual with a thorough understanding of real estate principles, lease terms, financial reporting, and customer relationship management.

The successful candidate will thrive in a fast-paced environment where they will use technical tools such as Salesforce for data gathering and to develop insights that anticipate customer needs. They will engage actively with a diverse customer base, identifying opportunities to leverage Prologis’ value-added products and services to enhance client experiences and generate additional revenue. Operating both independently and as part of a team, the manager will ensure properties are maintained to high standards via competitive service agreements to support long-term customer retention and portfolio profitability.

This full-time position requires a valid Georgia real estate sales license or the willingness to obtain one within six months of employment, with the company supporting costs and time associated with licensing. The role involves regular travel to multiple properties within the Atlanta area and may require flexible hours to address emergency or after-hours issues.

Prologis offers a competitive salary ranging from $84,000 to $113,000, with the total compensation package, including bonus targets, determined by factors such as location, education, experience, and performance. The company is committed to investing in employee growth and upholding a supportive work-life balance, making this an excellent career opportunity for a motivated professional interested in industrial real estate management and customer experience excellence.