Property Attendant

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

On-call

Night Shifts

Benefits

Easy to follow training programs

supportive team

401K with company match

Complimentary room

Housekeeping included

Weekly Payroll

Employee Discounts

Job Description

InTown Suites is a well-established hospitality company that specializes in providing extended stay accommodations for travelers who seek a balance of comfort, convenience, and affordability. The company is recognized for its commitment to delivering quality service and a welcoming atmosphere for guests, ensuring that their stay is both enjoyable and secure. InTown Suites operates multiple properties nationwide, offering guest rooms equipped with essential amenities, making it an ideal choice for individuals, families, and business travelers needing a temporary home away from home. The company culture emphasizes passion and customer focus, fostering an environment where employees truly believe in the value... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or property management preferred
Ability to reside on property during employment term
Ability to work evenings, nights, and on-call shifts five to six days a week
Physically capable of performing required duties including lifting over 50 pounds
Must follow company policies including prohibition of possessing weapons on property
Strong attention to detail and problem-solving skills
Excellent customer service skills
Ability to use communication devices and maintain logs and reports
Must comply with all safety and security protocols
Willingness to perform additional tasks as assigned

Job Qualifications

Ability to read, understand, and interpret information found in internal hotel documentation
Ability to read, speak, and write efficiently to interact with guests and staff
Ability to self-supervise and work with limited supervision
Strong communication and interpersonal skills
Basic knowledge of property maintenance and security protocols
Capability to handle emergency situations calmly and professionally
Physical fitness to perform duties including climbing, walking, lifting, balancing, stooping, and kneeling

Job Duties

Keep watch on the property when the office is closed
Report any safety or security issues to the General Manager or local authorities
Respond to guest needs, complaints, and concerns in a professional and courteous manner
Establish good communication and professional relationships with property guests
Ensure all storage and employee areas are secured nightly
Obtain guest list nightly to ensure only authorized guests access rooms and property
Note any issues on Daily Action Plan for General Manager investigation
Obtain Vacant Room Report to secure all vacant rooms nightly
Call General Manager or Regional Operations Manager with safety/security issues or urgent concerns
Verify ID and provide access to rooms for guests who are locked out
Assist guests with minor maintenance issues
Document all rounds and incidents on the Property Attendant Checklist
Take responsibility for ensuring property is clean and free of trash and debris
Follow on-call schedule
Perform three thorough inspections nightly, adjusted based on property hours
Complete additional rounds on Sundays based on property status
Follow company procedures and safety guidelines
Perform other tasks as assigned by supervisor
Comply with Terms of Guest Agreement
Maintain professional conduct and communication
Quickly respond to emergency situations without direct intervention

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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