Promotions/Special Events Coordinator

Redlands, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Paid holidays

Employee Discounts

Career development opportunities

Job Description

Yaamava Resort & Casino is a premier entertainment destination located in the Inland Empire, recognized for its vibrant casino games, luxurious amenities, and engaging events. Operated by the San Manuel Band of Mission Indians, this establishment is one of the largest employers in the region and prides itself on fostering a dynamic and inclusive work environment. The resort offers a range of hospitality and entertainment services, including gaming, dining, live shows, and promotional events that attract diverse audiences both locally and beyond. With a commitment to excellence, customer satisfaction, and cultural respect, Yaamava Resort & Casino continues to expand its reputation as a leader in the hospitality and entertainment industry.

The role of Promotions/Special Events Coordinator at Yaamava Resort & Casino is crucial to the success of both on-site and off-site promotional activities and special events. Under the direction of the Supervisor of Promotions & Special Events, this position involves assisting in the development, creation, and execution of various marketing strategies designed to attract and engage guests. The coordinator takes on operational responsibilities during events, ensuring that every element runs smoothly from logistical planning to budget management. This role demands a highly organized individual capable of multitasking in a fast-paced environment, balanced with creative vision for designing compelling experiences.

The coordinator manages daily assignments by collaborating with management and employees across multiple departments to coordinate task completion and ensure event details are communicated effectively. Proficiency with Workfront software is used to keep all tasks on schedule. Budget oversight includes handling monthly accruals, vendor planning, invoice processing, and evaluating costs, which are crucial for the financial success of each promotion or event. Additionally, the coordinator maintains detailed records, manages inventories, and liaises with vendors and suppliers to secure necessary materials and services.

Another central responsibility is preparing and submitting contractual agreements and official rules for compliance with the Gaming Commission regulations, ensuring that all legal requirements are met without compromising the integrity or purpose of the events. The position also involves technical preparations, such as testing systems and equipment to uphold operational efficiency. Collaboration with internal marketing teams is vital for providing timely advertising support that aligns with the promotional objectives. This comprehensive, hands-on role offers the opportunity to contribute directly to the growth and vibrancy of Yaamava Resort & Casino's event offerings while building expertise in casino promotions and event management.

Job Requirements

Associate degree in marketing, communications, or related field
Minimum one year of experience in casino promotions, special events, or similar field
Must be able to clearly speak, read, and write in English
Strong proficiency in Microsoft Office (Word, PowerPoint, and Excel)
Familiar with general accounting or budget tracking procedures
Must be detail-oriented and able to multi-task
Must maintain good personal grooming and professional business manner
Valid driver’s license with acceptable driving record
May be required to obtain and maintain gaming license per San Manuel Tribal Gaming Commission discretion
Must be able to work in a fast-paced, high-demand environment
Ability to travel to meetings, trade shows, and conferences
Must be able to work evening, weekend, and holiday shifts
Physical ability to exert force up to 10 pounds occasionally and move up to 40 pounds occasionally
Ability to stand, sit, walk, and operate office machinery
Hearing and speech abilities sufficient for communication in person, via videoconference, and telephone
Visual acuity for detailed work and inspection
Mobility to travel safely and efficiently

Job Qualifications

Associate degree in marketing, communications, or a related field
Bachelor’s degree preferred
Minimum one year of experience in casino promotions, special events, or a similar field required
Minimum two years of experience preferred
Strong proficiency in Microsoft Office (Word, PowerPoint, and Excel)
Ability to clearly speak, read, and write in the English language
Familiarity with general accounting or budget tracking procedures
Ability to develop working knowledge of new software or gaming systems
Detail-oriented with ability to multi-task
Professional personal grooming and business manner

Job Duties

Supports the logistics, planning, and coordination of on-site and off-site promotions and special events
Manages daily assignments in collaboration with the Promotions and Special Events Manager using Workfront software by assigning and tracking tasks across departments and coordinating essential details for both on-site and off-site events
Oversees budgets for designated events, handling monthly accruals, vendor planning, and invoice management while evaluating proposed costs and ensuring accuracy of financial documents
Maintains organized records and project files for all assigned promotions and events, submits requisition requests and collaborates with Procurement to meet critical deadlines
Communicates event details to all departments including planning site walks, floor plans, menus, decor concepts, staff training, and security requirements
Serves as liaison between the department, vendors, and suppliers managing inventory and placing orders as needed
Processes contractual agreements and Official Rules ensuring compliance with Gaming Commission regulations and securing timely approvals
Tests technical systems and equipment prior to events to uphold operational efficiency and promotional integrity
Collaborates with Brand Marketing, Strategic Marketing, Player Development, and Property Marketing to deliver timely advertising support for events and promotions
Performs other duties as assigned to support efficient operation of the department