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Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Santa Ana Star Casino Hotel, located in Santa Ana Pueblo, New Mexico, is a renowned entertainment and hospitality establishment known for its vibrant gaming experiences and exceptional guest services. As a premier casino hotel, it offers a wide array of amenities including gaming, dining, and events, attracting visitors seeking excitement and comfort in a culturally rich environment. The casino hotel prides itself on fostering a positive work culture that upholds integrity, respect, and collaboration while consistently striving to exceed guest expectations. Emphasizing community involvement, Santa Ana Star Casino Hotel actively supports its tribal members and the surrounding community through various... Show More
Job Requirements
- Preference is given to qualified Santa Ana Tribal Members
- Associates degree in business or related field preferred
- Excellent administrative skills and abilities
- One-year supervisory experience preferred
- Sales and/or community experience necessary
- Must understand statistics
- Excellent communication and interpersonal abilities
- Must be able to communicate effectively, orally and in writing
- Responsible, detail oriented and able to multi-task
- General knowledge of Word, Excel, Outlook, Publisher, PowerPoint and Access, as well other software programs
- Knowledge of casino player tracking systems preferred
- Ability to compose correspondence, manage schedules and projects
- Must possess good time management, organization and recordkeeping skills
- Must possess the ability to coordinate a high level of activity under a variety of conditions and constraints
- Effectively interface and coordinate activities involving employees and/or guests and work effectively and professionally with employees at all levels of the organization
- Must be able to work in a team-oriented atmosphere, work independently and handle projects on an individual and/or group basis
- Must be able to work a flexible schedule, including weekends and holidays
- A smartphone capable of running company applications and communication systems is required
- All employees are required to proficiently use a smartphone for company applications, email, and text
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license
Job Qualifications
- Associates degree in business or related field preferred
- One-year supervisory experience preferred
- Sales and/or community experience necessary
- Must understand statistics
- Excellent communication and interpersonal abilities
- Must be able to communicate effectively, orally and in writing
- Responsible, detail oriented and able to multi-task
- General knowledge of Word, Excel, Outlook, Publisher, PowerPoint and Access, as well other software programs
- Knowledge of casino player tracking systems preferred
- Ability to compose correspondence, manage schedules and projects
- Must possess good time management, organization and recordkeeping skills
- Must possess the ability to coordinate a high level of activity under a variety of conditions and constraints
- Effectively interface and coordinate activities involving employees and/or guests and work effectively and professionally with employees at all levels of the organization
- Must be able to work in a team-oriented atmosphere, work independently and handle projects on an individual and/or group basis
- Must be able to work a flexible schedule, including weekends and holidays
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license
Job Duties
- Supervises all day to day casino promotions and events as they relate to pro-forma and implementation
- Provides all required reports for and on behalf of the Promotions and Events division in a dutiful and timely manner and according to Santa Ana Star Casino Hotel specifications including but not limited to revenue, expenses, labor, business volumes and statistics, regulations, and assets
- Adheres to all gaming, state, federal and local ordinances as specified
- Works with Promotions and Events Manager to develop and implement innovative Player’s Club programs, promotions and property wide entertainment
- Assists Promotions and Events Manager with the development and implementation of the Promotions and Events annual budget
- Works with all internal departments to maximize collaboration
- Responsible for inter-departmental and internal communication/notification for all promotions and events activities
- May work shifts that staff members have vacated due to illness, no-show or other such contingencies
- Participates in selection, training and scheduling of departmental staff, off-site help and temp employees, to include contract labor
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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