Project Manager (FOH)

Job Overview

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Compensation

Hourly
Range $15.25 - $27.00
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Work Schedule

Standard Hours
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Benefits

Equal opportunity employer
inclusive work environment
Professional development opportunities
Collaborative team culture
Cutting-edge technology projects
supportive management
Diversity and inclusion policies

Job Description

Link Technologies (LinkTechConsulting.com) is a leading IT consulting firm based in Las Vegas, specializing in delivering innovative technology solutions tailored for various industries, with a strong focus on customer-facing technology in high-traffic environments. Known for its commitment to excellence and cutting-edge IT project management, Link Technologies partners with businesses to implement seamless technology integrations that improve operational efficiency and customer experience. As an established firm, Link Technologies prides itself on a collaborative and inclusive work environment that promotes diversity and equal opportunities for all employees.

The company is currently seeking a highly skilled Front of House (FOH) Project Manager to join its dynamic team. This role is pivotal in overseeing and managing the planning, execution, and delivery of customer-facing technology projects such as POS systems, kiosks, and digital signage that directly impact FOH operations. The FOH Project Manager will work closely with internal teams, executive stakeholders, and external vendors to ensure projects are executed efficiently, on time, and within budget. This position requires a professional who possesses strong communication and coordination skills, particularly in bridging the gap between technical IT aspects and business operations.

As an FOH Project Manager at Link Technologies, you will be responsible for gathering detailed business requirements from operational teams, translating these requirements into actionable technical tasks, and proactively managing risks and dependencies associated with FOH IT projects. The role emphasizes the importance of enhancing front-of-house efficiency while aligning all IT solutions with broader business objectives. Candidates must be comfortable working at a fast pace within a large Project Management Office (PMO) team, demonstrating exceptional problem-solving abilities and vendor management expertise. The ideal candidate will have a proven track record in delivering successful system rollouts within high-traffic environments, ensuring minimal disruption and maximum impact.

Link Technologies values diversity and inclusion, ensuring that all qualified applicants receive fair consideration regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, veteran status, disability, or any other legally protected factors. Joining Link Technologies means becoming part of a forward-thinking company dedicated to both technological advancement and workplace equality. This position offers professionals the opportunity to leverage their skills in a supportive environment while contributing to high-profile customer service technology initiatives that shape the future of FOH operations.

Job Requirements

  • proven experience managing customer-facing technology projects such as POS systems, kiosks, digital signage
  • experience leading the planning, execution, and delivery of IT projects impacting FOH operations
  • ability to collaborate with team members and executive stakeholders
  • ability to gather business requirements from operational teams and translate them into technical tasks
  • skilled in managing risks, dependencies, and issues associated with FOH IT projects
  • strong vendor management skills
  • experience with system rollouts in high-traffic areas
  • capable of maintaining a fast pace within a large PMO team
  • excellent communication and coordination skills across departments

Job Qualifications

  • proven experience managing customer-facing technology projects such as POS systems, kiosks, or digital signage
  • strong collaboration skills with both technical and non-technical stakeholders
  • excellent communication and coordination skills
  • ability to gather and accurately translate business requirements
  • experienced in risk and issue management within IT projects
  • vendor management experience especially with system rollouts
  • familiarity working within large PMO teams
  • problem-solving mindset

Job Duties

  • manage the planning, execution, and delivery of FOH technology projects
  • collaborate with team members and executive stakeholders to define project goals and scope
  • gather business requirements from operational teams and translate them into technical tasks
  • manage risks, dependencies, and issues related to projects ensuring proactive resolution
  • oversee vendor management and coordinate system rollouts in high-traffic areas
  • ensure IT solutions align with business objectives and enhance FOH efficiency
  • maintain effective communication and coordination across departments including operations, IT, and customer service

Job Criteria

Experience

Mid Level (3-7 years)


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