Project Coordinator, Audio Visual - West Palm Beach and surrounding area

Encore is a leading provider of event technology and production services, known for delivering exceptional experiences across a wide range of venues including hotels and convention centers. With a global presence, Encore partners with clients to provide cutting-edge audio-visual equipment, technical expertise, and comprehensive event support, ensuring that every event is executed flawlessly and meets the highest standards. The company prides itself on fostering a culture of inclusivity, belonging, and professionalism, offering employees opportunities for growth and development along with competitive compensation and benefits. Encore is dedicated to cultivating a work environment where team members are supported to deliver world-class service with a strong emphasis on safety, trust, and effective communication.

The role of Project Coordinator, Venues at Encore is an integral position responsible for the detailed planning and successful execution of small events or components of larger events within venue settings such as hotels and convention centers. This position acts as the crucial link between the sales and operations teams, ensuring all aspects of event production are meticulously coordinated according to Encore's Production Process and Technical Standards. Reporting to the designated Venue Operations lead, the Project Coordinator, Venues manages production and labor schedules, oversees sub-rental requirements, defines project scope, and establishes clear execution plans. This individual is accountable for maintaining organized communication channels among lead crew members, vendors, venue staff, and clients, addressing client needs promptly through effective meeting attendance and problem resolution.

Additionally, the Project Coordinator, Venues will review sales documentation to confirm that the selected equipment and technical staffing align with client requirements, thereby ensuring technical precision and customer satisfaction. On the day of events, the role demands hands-on coordination, including communicating event execution plans, managing on-site updates such as billing changes or client requests, and working closely with crew leads to deliver profitable and seamless events. The coordinator may also operate equipment and assist crew members as needed, sharing expertise and mentoring team members to boost the local knowledge base and improve overall event delivery.

Administrative responsibilities form another vital component of this role, including assisting venue leaders with evaluating event performance through tools such as the EPT, processing post-event timesheets and invoices, and helping identify training opportunity areas for staff development. The position requires a robust technical background, operational logistics experience, and the ability to perform under pressure while juggling multiple tasks. Proficiency in Microsoft Office and the ability to read technical diagrams are highly preferred.

Physically, the role involves occupational demands like standing, walking, stooping, crawling, and occasional lifting and carrying of equipment up to 100 pounds. The work environment varies from office settings to active hotel or convention center locations, with exposure to diverse conditions such as noise, dust, and outdoor temperatures. Irregular hours including evenings, weekends, and holidays, and on-call status may be required, reflecting the dynamic nature of event production.