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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,700.00 - $115,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development assistance
Commuter Benefits
Employee assistance program
Job Description
The company hiring for the Program Manager, Learning & Development role is a well-established organization focused on delivering comprehensive learning and development programs across multiple brands. Based in San Francisco, this company emphasizes operational excellence, cross-functional collaboration, and seamless execution of high-impact training events aligned with strategic business objectives. They operate within a dynamic, multi-brand environment requiring the management of various stakeholders and complex logistics to ensure the successful delivery of training initiatives that empower employees and foster professional growth. The organization supports continuous learning through well-structured programs, leveraging technology platforms such as Learning Management Systems and integrating with enterprise... Show More
Job Requirements
- Bachelor's degree in business administration, human resources, education, or related field
- Minimum of 3 years experience in program management or learning and development roles
- Excellent communication skills
- Strong organizational and multitasking abilities
- Ability to travel approximately 25 percent
- Proficiency in using LMS platforms and enterprise software such as Workday
- Experience in managing budgets and vendor relations
- Knowledge of compliance and reporting standards
- Must be able to work on-site in San Francisco
- Ability to collaborate with diverse teams and stakeholders
Job Qualifications
- Bachelor's degree in business administration, human resources, education, or related field
- Proven experience in program management, preferably in learning and development or training coordination
- Strong organizational and project management skills
- Excellent communication and interpersonal abilities
- Experience managing budgets and vendor contracts
- Familiarity with Learning Management Systems and platform migrations
- Ability to coordinate cross-functional teams and stakeholders
- Proficiency in using SharePoint, Workday, and event management tools
- Capable of managing multiple priorities in a fast-paced environment
- Experience with compliance documentation and reporting
- Leadership skills with a focus on operational excellence and collaboration
Job Duties
- Oversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings
- Partner with cross-functional stakeholders to understand requirements and ensure execution through completion
- Manage L&D training calendar and room/space needs across brands and stakeholders
- Build comprehensive training agendas including presenters, content, and scheduling aligned to objectives
- Source hotels and manage full event logistics including detailed event plans and post-event reports
- Serve as on-site meeting host and primary contact providing AV and materials support
- Act as primary point of contact for training participants managing communications, onboarding, and logistics
- Lead welcome calls and coordinate communications surrounding training events
- Coordinate training calls with field teams including slides and presenters
- Manage L&D department budgets and negotiate training vendor contracts
- Review and process invoices ensuring timely and accurate payment
- Oversee speaker scheduling, contracting, and compensation
- Coordinate participant travel logistics
- Ensure timely delivery of training materials to events
- Manage branded merchandise procurement and distribution
- Provide on-site support for Training Managers during events
- Lead LMS migration to the Allego platform and integrate with Workday
- Partner with PMs across affiliates to ensure training timeline alignment
- Create and manage centralized launch readiness tracker
- Provide executive-ready status updates on training readiness
- Maintain overview of L&D metrics
- Manage training documentation compliance per California requirements
- Standardize governance and brand-level autonomy of SharePoint
- Support approximately 25 percent travel requirements
- Foster high cross-functional visibility and collaboration
- Maintain a strong focus on operational excellence, organization, and execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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