Program Manager, Learning & Development

Napa, CA, USA|Onsite

Job Overview

Compensation

Salary

Range $93,000.00 - $118,800.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

retirement savings plan

Professional development opportunities

Commuter Benefits

employee wellness program

Job Description

Our company is a dynamic and forward-thinking organization based in San Francisco, specializing in multifaceted brand management and innovative learning and development solutions. With a robust commitment to operational excellence and employee growth, we emphasize delivering high-impact learning events through meticulously planned and executed programs across multiple brands. Our team is driven by a passion for excellence, seamless coordination, and continuous improvement, helping organizations and their employees reach their full potential through structured training initiatives. We pride ourselves on fostering an environment where collaboration, precision, and strategic alignment lead to outstanding business outcomes and professional growth.

The Program Manager, Learning & Development is an essential role dedicated to leading the logistical planning, coordination, and execution of all learning and development initiatives. This role requires a proactive and highly organized manager who can oversee multiple facets of training programs, including event planning, communication management, budget oversight, vendor relations, and travel logistics. Acting as the primary liaison among cross-functional teams, this individual ensures that all learning events align with business objectives and adhere to brand standards. The role involves managing the full lifecycle of training events from inception through to completion, ensuring smooth delivery and impactful learning experiences. Additional responsibilities include the crucial task of migrating the Learning Management System (LMS) to a new platform, integrating it with existing systems like Workday, and maintaining compliance with California's reporting requirements. With a travel requirement of approximately 25%, the Program Manager will provide onsite support for training sessions and serve as the face of our learning programs during important brand events and off-site trainings.

This is a full-time, on-site position located in vibrant San Francisco, offering a unique opportunity for professionals passionate about learning and development to drive organizational success through exceptional logistical execution and stakeholder collaboration. The ideal candidate will excel at managing complex schedules, negotiating vendor contracts, and fostering communication between diverse teams while maintaining a high level of organization and operational excellence. Compensation will be competitive and in line with industry standards for this specialized domain.

Job Requirements

Bachelor’s degree or equivalent experience
Minimum 5 years experience in learning and development program management
Proven ability to manage multiple projects simultaneously
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Ability to travel approximately 25 percent of the time
Proficient with LMS platforms and Microsoft Office applications
Experience in vendor and budget management
Ability to work effectively in a fast-paced, collaborative environment

Job Qualifications

Bachelor’s degree in business, education, human resources, or related field
Minimum 5 years experience in learning and development program management or related field
Proven experience in event logistical planning and budget management
Strong knowledge of Learning Management Systems (LMS) and integration with platforms like Workday
Excellent project management and organizational skills
Superior communication and interpersonal abilities
Demonstrated ability to work collaboratively across multiple teams and brands
Experience in vendor negotiation and contract management
Proficient in Microsoft Office Suite and SharePoint
Knowledge of California training documentation reporting requirements

Job Duties

Oversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings
Partner with cross-functional stakeholders to understand requirements and ensure execution through completion
Manage L&D training calendar and room/space needs across brands and stakeholders
Build comprehensive training agendas, including presenters, content and scheduling, aligned to schedules and objectives, across brands
Manage L&D department budgets, across brands
Negotiate and manage training vendor contracts across brands
Review and process invoices
ensure timely and accurate payment
Coordinate participant travel logistics
Ensure timely development and delivery of training materials to events
Attend NSM, Kickoff, Off-site trainings: provide on-site support for Training Managers: materials, setup, alignment
Lead LMS migration to new platform (Allego) and integrate with Workday
Act as primary point of contact for training participants: communications, BridgeLearn management, onboarding and logistics
Lead welcome calls and coordinate communications surrounding training events
Coordinate training calls with field teams, across brands, including slides and presenters
Manage branded merchandise ("swag") procurement and distribution
Oversee speaker scheduling, contracting, and compensation
Partner with PMs across affiliates to ensure alignment and clarity of evolving timelines
Create and manage a centralized launch readiness tracker tying training milestones to commercialization timelines
Provide executive-ready status updates on training readiness across brands (visibility)
Maintain an overview of L&D metrics
Responsible for training documentation system per California reporting requirements
Standardize, governance, and brand-level autonomy of Sharepoint