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Program Manager, Learning & Development

San Jose, CA, USA|Travel, Onsite

Job Overview

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Compensation

Salary
Range $96,700.00 - $123,500.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Travel reimbursement
wellness programs

Job Description

The hiring company is a dynamic organization focused on delivering comprehensive learning and development initiatives across multiple brands. This company prioritizes operational excellence and organizational effectiveness, ensuring that training programs and events are seamlessly executed to support the business’s strategic goals. With a strong emphasis on collaboration, the company works cross-functionally with various teams to deliver high-impact learning experiences that enhance skill development and knowledge transfer. Their environment fosters continuous improvement and adaptation to evolving market demands, engaging both internal teams and external stakeholders to drive success.\n\nThe role of Program Manager, Learning & Development, based in San Francisco, is an... Show More

Job Requirements

  • Bachelor’s degree in relevant field
  • At least 5 years of experience in learning and development or program management
  • Strong organizational and project management skills
  • Excellent written and verbal communication abilities
  • Ability to manage budgets and vendor contracts
  • Experience in coordinating multi-brand training programs
  • Flexibility to travel approximately 25% of the time
  • Proficiency with learning management systems and related software
  • Ability to work onsite in San Francisco
  • Strong problem-solving and multitasking abilities

Job Qualifications

  • Bachelor’s degree in business administration, human resources, education, or related field
  • Minimum 5 years experience in learning and development program management or similar role
  • Strong knowledge of training and event planning principles
  • Proficient in project management tools and software
  • Excellent communication and interpersonal skills
  • Experience managing budgets and vendor relationships
  • Ability to lead cross-functional collaboration
  • Skilled in learning management systems, preferably Allego or similar platforms
  • Detail-oriented with strong organizational capabilities
  • Proven ability to manage multiple projects simultaneously
  • Familiarity with compliance and reporting standards related to training documentation

Job Duties

  • Oversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings
  • Manage L&D training calendar and room/space needs across brands and stakeholders
  • Build comprehensive training agendas including presenters, content, and scheduling aligned to objectives
  • Source hotels and manage full event logistics including on-site hosting and AV/materials support
  • Act as primary point of contact for training participants including communications, onboarding, and logistics
  • Lead welcome calls and coordinate communications surrounding training events
  • Coordinate training calls with field teams across brands including slides and presenters
  • Manage L&D department budgets across brands
  • Negotiate and manage training vendor contracts
  • Review and process invoices ensuring timely and accurate payment
  • Oversee speaker scheduling, contracting, and compensation
  • Coordinate participant travel logistics
  • Ensure timely development and delivery of training materials to events
  • Manage branded merchandise procurement and distribution
  • Provide on-site support for Training Managers during NSM, Kickoff, and off-site trainings
  • Lead LMS migration to new platform and integrate with Workday
  • Partner with PMs across affiliates to ensure alignment and clarity of evolving timelines
  • Create and manage a centralized launch readiness tracker tying training milestones to commercialization timelines
  • Provide executive-ready status updates on training readiness
  • Maintain an overview of L&D metrics
  • Responsible for training documentation system per California reporting requirements
  • Standardize, govern, and manage brand-level autonomy of SharePoint

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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