Program Director

Huntsville, AL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Coverage

Paid Time Off

401k Match

Job Description

Behavioral Health Group (BHG) is renowned as the largest network of Joint Commission-accredited treatment centers in the United States and stands as the leading provider of opioid addiction treatment services. With a significant footprint spanning over 115 locations across 24 states, BHG employs more than 1,900 dedicated professionals who are committed to serving over 42,000 patients annually. Operating at the forefront of behavioral health, BHG emphasizes compassionate, evidence-based treatment designed to help individuals overcome substance use disorders and reclaim their lives. The organization fosters a work environment grounded in teamwork, integrity, and professional growth, supporting a family-like culture among its staff.

The role of Program Director within BHG is pivotal to maintaining and advancing the quality of care and operational excellence at the treatment centers. This leadership position entails oversight of daily program operations, with a direct focus on supervising and mentoring treatment center team members. The Program Director ensures that the treatment programs operate efficiently and in full compliance with all regulatory standards, including state, federal, and accrediting agency requirements. This includes managing schedules, staffing levels, training initiatives, compliance adherence, and customer service excellence.

Beyond operational management, the Program Director is responsible for strategic planning aimed at improving program performance and patient outcomes. Key duties encompass overseeing patient admissions, medication delivery, patient processing, maintaining treatment center infrastructure, addressing complaints swiftly, and managing revenue and budgeting. As a licensed or certified professional, the Program Director also carries out specific clinical duties within their scope of practice.

This role demands a leader with a strong background in managing substance abuse treatment services, particularly across diverse communities. Candidates must possess significant experience in operational leadership, regulatory compliance, safety, accreditation, and quality of care. The Program Director acts as a mentor and corporate compliance officer, ensuring ethical standards are upheld throughout the organization.

Working at BHG offers a compelling career journey characterized by robust benefits and a strong emphasis on work-life balance. Employees enjoy generous paid time off, flexible work schedules without nights or Sundays, comprehensive health and insurance benefits, tuition reimbursement, and competitive retirement plans. Career advancement opportunities accompany extensive training programs designed to support professional development. Additionally, BHG values employee recognition through bonuses and incentive programs and offers exclusive perks like discounts and assistance programs to enhance overall well-being. Joining BHG means becoming part of a dedicated community focused on making a meaningful difference in the lives of individuals battling substance use disorders, while growing personally and professionally in a supportive, equitable, and inclusive environment.

Job Requirements

Bachelor’s degree in a related human services field
2-3 years of management experience
Valid driver’s license
Ability to handle urgent and emergent issues including outside regular working hours
Effective communication skills both verbal and written
Capability to work under periodic high stress and activity levels
Physical ability to sit for long periods, bend, stoop, and stretch
Ability to interact professionally with patients who may have infectious diseases, mental health diagnoses, or criminal justice involvement
Ability to work in standard medical office conditions

Job Qualifications

Bachelors degree in a related human services field
2-3 years of management experience
Certifications or licensures related to the role preferred
Technically competent leader with experience managing substance abuse treatment services across diverse communities
Experience with operations, compliance, safety, accreditation, and quality of care management
Valid driver’s license
Advanced knowledge of medication assisted treatment
Excellent verbal and written communication skills
Sound judgment and high integrity
Effective and timely decision-making
Skilled at identifying issues, formulating solutions, and solving problems
Knowledge of ethical standards
Basic computer and word processing skills

Job Duties

Oversee patient admission, medication delivery, patient processing, chart preparation, and use of community resources
Address complaints and grievances promptly
Maintain high standards of the treatment center's infrastructure
Handle urgent and emergent issues, even outside regular hours
Regularly report on and improve treatment program performance
Manage revenue collection and budgeted expenditures
Ensure schedule adherence and minimize overtime
Adhere to attendance standards and report work-related issues immediately
Lead and mentor team members to achieve annual goals and objectives
Enforce the agency's Code of Ethics and Conduct
Execute and supervise comprehensive training programs
Coordinate internal and external training and audits
Moderate weekly team and intervention meetings
Serve as the Corporate Compliance Officer
Ensure team members are properly educated, credentialed, and licensed
Maintain adequate staffing levels, manage recruitment, and address team morale and grievances
Evaluate the performance of key leaders
Manage hiring, termination, and unemployment claims with Human Resources
Manage time off requests, timekeeping, and payroll approvals
Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed