Production Technician Supervisor - 1st Shift - Travel

GXO Logistics is a premier provider of innovative supply chain solutions, serving some of the most successful companies globally. Renowned for harnessing cutting-edge technology and comprehensive services, GXO strives to maximize efficiency in managing goods throughout the supply chain. Headquartered in Kansas City, MO, GXO fosters a dynamic and inclusive workplace culture that embraces diversity, innovation, and career development for employees at all levels. The company emphasizes a positive work environment, knowing that employee satisfaction directly correlates with increased productivity and dedication. GXO provides its team members access to the resources they need to excel professionally and build fulfilling careers.

Currently, GXO is seeking a Production Technician Supervisor to join their team on the 1st shift, Monday through Friday, from 7:00 am to 3:30 pm. This position is based in the Kansas City, MO area and carries a competitive salary along with an extensive benefits package. The Production Technician Supervisor will play a pivotal role in overseeing and managing personnel, analyzing operational data, cultivating customer relationships, and ensuring seamless coordination across warehouse sites and service providers. Core responsibilities include serving as the primary liaison between customers and warehouse operations, auditing order processes to guarantee accuracy and timeliness, monitoring performance metrics, and spearheading service improvement initiatives.

The role demands a hands-on leader capable of maintaining ISO compliance standards within the department while delivering exceptional customer service and operational excellence. The ideal candidate will thrive in a fast-paced environment where analytical abilities, strategic problem-solving skills, and effective communication are paramount. This role also offers opportunities for extended work hours and significant travel—up to 75% domestically—necessitating a Real ID-compliant driver's license or passport and familiarity with TSA security protocols. GXO strongly supports employee growth and advancement, providing ample chances to enhance leadership capabilities and technical proficiency.

By joining GXO, Production Technician Supervisors become part of a global team that engineers smarter, faster, and leaner supply chains, helping customers elevate their logistics operations to new heights. This position is an excellent opportunity for individuals passionate about logistics, operations management, and customer service who seek to make a strong impact within a forward-thinking organization committed to innovation and employee well-being.