Production Operations Trainer

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

disability

Grace Wellness Program

Flexible Workplace

retirement plans

401(k) company match

Paid vacation

Paid holidays

Tuition Reimbursement

Company Donation Match Program

Job Description

Grace is a leading global specialty chemical manufacturing company dedicated to developing and producing innovative products to serve a variety of industries including chemical manufacturing, catalysts, materials science, and more. With a strong focus on quality, safety, and continuous improvement, Grace operates multiple facilities that emphasize workforce development and operational excellence. Based in Curtis Bay, Baltimore, MD, Grace maintains a high standard in manufacturing processes, safety protocols, and employee training programs to ensure efficient production and regulatory compliance. The company values collaboration across departments such as manufacturing, engineering, quality control, and environmental health and safety to foster a productive and safe work environment. Grace provides competitive benefits including medical, dental, and vision insurance, life and disability coverage, retirement plans with 401(k) matching, tuition reimbursement, and wellness programs for all employees.

The Production Operations Trainer at Grace serves as a subject matter expert in equipment operation, production processes, safety procedures, quality systems, and continuous improvement tools. This crucial role focuses on developing, maintaining, and delivering comprehensive technical training programs tailored to manufacturing operators, technicians, and support staff. The trainer ensures all personnel are competent, safe, and compliant when operating equipment and following standard procedures, directly impacting product quality and operational productivity. The role requires close collaboration with manufacturing leaders, engineering, quality assurance, and environmental health and safety teams to develop training content aligned with the latest standards and operational needs.

Reporting to the Training Manager, the Production Operations Trainer operates onsite at the Curtis Bay facility in Baltimore, MD, where they deliver hands-on and digital training, update and create standard operating procedures (SOPs), job breakdowns, and training assessments, and monitor employee performance through observations and data review. The trainer also maintains training records, qualification matrices, and certification compliance per company policies and regulatory requirements. The position demands excellent communication skills to effectively engage employees at all organizational levels and continually identify skill gaps requiring targeted learning interventions. Physical requirements and safety protocols are stringent due to the high-hazard environment, including working in elevated or confined spaces, extreme temperatures, use of personal protective equipment, and adherence to rigorous safety guidelines. This role is critical to maintaining operational excellence, workforce capability, and a safe working environment at Grace’s manufacturing facility.

Job Requirements

Associate's degree or high School diploma plus equivalent experience in manufacturing, engineering, industrial technology, or a related field
3-5 years of hands-on manufacturing experience
Experience delivering technical or on-the-job training in a manufacturing setting
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Ability to communicate effectively with employees at all organizational levels
Must be authorized to work in the United States without employer-sponsored work authorization
Ability to work in a high hazard environment including adverse weather, elevated and confined spaces, extreme temperatures, and noisy surroundings
Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders over 100 ft
Must be willing to wear personal protective equipment including hard hat, protective eyewear, steel-toed boots, hearing protection, Level A suit, full face respirator
Ability to follow safety protocols and standards working in a pilot plant facility with highly hazardous materials

Job Qualifications

Associate's degree or High School diploma plus equivalent experience in Manufacturing, Engineering, Industrial Technology, or a related field
3-5 years of hands-on manufacturing experience including machining, assembly, automation, maintenance, or similar
Experience delivering technical or on-the-job training in a manufacturing setting
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Ability to communicate effectively with employees at all organizational levels
Bachelor’s degree in Manufacturing, Engineering, Industrial Technology, or related discipline (preferred)
Experience in chemical manufacturing, specialty chemicals, catalysts, materials science, or highly regulated process manufacturing (preferred)
Training certification such as Certified Professional in Learning and Performance (CPLP/CPTD), Training Within Industry (TWI), Instructional Design, or similar credential (preferred)
Strong understanding of adult learning principles and effective training methodologies (preferred)
Ability to create and maintain training materials including SOPs, work instructions, job breakdowns, presentations, assessments, and visual aids (preferred)
Experience evaluating employee competency through observations, skill assessments, and performance metrics (preferred)
Knowledge of Lean Manufacturing, Six Sigma, Continuous Improvement, and Root Cause Analysis methodologies (preferred)
Familiarity with ISO quality systems, GMP, Responsible Care, OSHA requirements, or other applicable regulatory standards (preferred)
Experience using training matrices, skills assessments, and workforce development planning tools (preferred)
Previous experience in a lead operator, supervisor, mentor, instructor, or technical trainer role (preferred)
Ability to analyze workforce capability data and develop targeted training strategies to address skill gaps and improve operational performance (preferred)
Proven ability to organize, maintain, and audit training records and qualification documentation (preferred)

Job Duties

Provide training on equipment operation, production processes, safety procedures, quality systems, and continuous improvement tools
Develop, maintain, and deliver technical training programs for manufacturing operators, technicians, and support staff
Create and update training materials including SOPs, work instructions, job breakdowns, visual aids, assessments, and e-learning content
Evaluate employee competency through observations, assessments, and performance data
Maintain training records, certifications, and qualification matrices in compliance with company and regulatory requirements
Identify skill gaps and recommend targeted training interventions
Partner with manufacturing leaders, engineering, quality, and EHS&S to ensure training aligns with operational needs