You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $25.00
Work Schedule
Flexible
Benefits
competitive salary
Dental Insurance
flexible schedule
Opportunity for advancement
Paid Time Off
Profit sharing
Training & development
Vision Insurance
Job Description
Floor Coverings International is recognized as the number one mobile flooring franchise in North America, offering a unique shop-at-home experience that allows customers to select and receive perfect new floors without ever leaving their home. Based in Richmond, VA, the company has earned numerous accolades for its exceptional service and quality, boasting an average 4.8-star rating from over 400,000 satisfied customers. This remarkable customer satisfaction has propelled Floor Coverings International to grow six times faster than its competitors. With a commitment to excellence and innovation in the flooring industry, the company continuously strives to exceed customer expectations while providing a... Show More
Job Requirements
- high school diploma or equivalent
- flooring installation experience
- leadership skill to manage installers and handle conflict appropriately
- customer service focus
- ability to handle conflict management and find resolutions
- ability to work independently
- strong organizational skills
- problem-solving ability
- professional demeanor
Job Qualifications
- flooring installation experience
- leadership skill to manage installers and handle conflict appropriately
- customer service focus to be able to work with customers
- ability to handle conflict management and find resolutions to issues
- able to work independently without supervision
- able to maintain organization while working on multiple sites
- able to problem solve productively
- able to make reasonable decisions
- portrays a professional image
Job Duties
- Meet with sales staff to discuss recent sales and review customer expectations and product orders
- order all products needed for jobs accurately and follow up on delivery
- schedule the job to meet the schedule of customer and installers
- update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done
- communicate job progress daily
- discuss and obtain written permission for any changes in contracted work
- confirm scope of work and compensation with installers prior to start of job
- deliver on expectations contracted in the sales process
- walk the customer through job and confirm satisfaction at completion
- manage job to hit profit objective
- complete job costing reports within 24 hours of completing an installation
- consistently search for installers that can offer a better experience to our customer with more reasonable rates
- resolve conflicts and complaints immediately
- keep showroom office and warehouse organized and presentable
- be available for Home Shows
- continue to educate self on new flooring
- attend weekly meeting with Franchise Owner at scheduled time
- update production schedule daily with status of job and upcoming schedule
- work weekly and monthly to hit sales installation goals
- make decisions and act in accordance with Floor Covering International's core values and mission
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: