MSI logo

Product Promoter

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Referral bonuses
Holiday Bonuses
annual bonuses
Annual pay increases
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid short term disability
Company-paid Long Term Disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional 401(k) plan
Roth 401(k) plan
Charitable donation matching programs
Free company-sponsored tutoring

Job Description

MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surface products in North America. Founded in 1975 and headquartered in Orange, California, MSI operates over 50 state-of-the-art showroom and distribution centers across the United States and Canada. The company's extensive product portfolio includes Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, Onyx, stacked stone, and pavers imported from more than 36 countries spanning six continents. MSI's commitment to quality and innovation has earned the company numerous prestigious awards, including recognition as one of the top 5 fastest growing companies by OC Business Journal, the Supplier Diversity Award from Home Depot, the number one flooring distributor title from Floor Covering Weekly for multiple years, the Top Workplaces Award on multiple occasions, and the Ernst and Young Entrepreneur of the Year award for its founder.

MSI is known for fostering a diverse and inclusive work environment that encourages employees to perform at their best without discrimination on any legally protected basis. The company emphasizes equal opportunity employment, providing reasonable accommodations to ensure all employees and applicants can thrive. This dedication to workplace equality is a testament to MSI's commitment to its people as much as to its products.

The role in focus is that of a Brand Awareness Associate dedicated to spreading awareness of Q Quartz products. This full-time position operates Monday through Friday from 8:00 AM to 5:00 PM, with additional work required for two Saturdays a month from 9:00 AM to 12:00 PM. The Brand Awareness Associate plays a crucial role in MSI's marketing and sales ecosystem by visiting customers such as builders, architects, designers, and kitchen dealers. The associate conducts product knowledge seminars and trains customers' sales personnel on MSI products, helping to ensure that customers have expert information and confidence in the products they recommend and purchase.

Responsibility for maintaining promotional materials in appropriate quantities at customer sites is another vital part of the job. The associate tracks and updates customer databases and generates sales reports as needed to support MSI's strategic business objectives. Participation in trade shows, conventions, and onsite seminars is a regular duty, affording opportunities to connect with industry professionals and enhance brand visibility.

The ideal candidate is someone who is personable, extroverted, well-organized, and self-motivated, with a strong sense of urgency. Excellent communication and problem-solving skills are essential, alongside proficiency with Microsoft Outlook, Word, and Excel. Familiarity with smart devices like iPads, iPhones, or smartphones is a plus. The position requires flexibility with scheduling, including readiness to work evenings, weekends, or holidays when necessary, and up to 50 percent travel is expected.

Physically, the role demands the ability to lift, pull, and move weights up to 25 pounds regularly and occasionally up to 50 pounds. The associate must be capable of extensive walking, standing, and occasional sitting, with good close vision to perform various tasks effectively. This role is significant in strengthening MSI's product presence and brand loyalty by providing expert consultation and delivering quality promotional engagements.

Job Requirements

  • High school education required
  • some college work completed preferred
  • prior experience in the natural stone, tile, or hard flooring industry is preferred
  • retail merchandising experience is a plus, but not required
  • excellent communication skills
  • self-motivated
  • self-starter
  • sense of urgency
  • personable
  • extroverted personality
  • well-organized
  • provide high level of customer service
  • problem-solving skills with the habit of being proactive
  • intermediate skills in MS Outlook, Word and Excel
  • previous experience using iPad, iPhone or smart phones would be helpful
  • ability to work flexible schedules including weekends, evenings and holidays
  • willingness to travel, up to 50 percent of travelling required

Job Qualifications

  • High school education required
  • some college work completed preferred
  • prior experience in the natural stone, tile, or hard flooring industry is preferred
  • retail merchandising experience is a plus, but not required
  • excellent communication skills
  • self-motivated
  • self-starter
  • sense of urgency
  • personable
  • extroverted personality
  • well-organized
  • provide high level of customer service
  • problem-solving skills with the habit of being proactive
  • intermediate skills in MS Outlook, Word and Excel
  • previous experience using iPad, iPhone or smart phones would be helpful
  • ability to work flexible schedules including weekends, evenings and holidays
  • willingness to travel, up to 50 percent of travelling required

Job Duties

  • Responsible for the promotion of the MSI Quartz products
  • visits builders, architects, designers, kitchen dealers for the purpose of promoting the products
  • performs product knowledge seminars at the customer's location
  • in charge of training the customer's sales force on MSI product lines
  • accurately maintains customer database and generates sales reports as needed
  • attends trade shows, conventions, and other onsite seminars
  • consistently works with existing customers to retain and increase their business
  • coordinates with customers to maintain appropriate quantities of promotional materials
  • increases brand awareness through strategic placement of advertisement
  • performs additional duties as required and or requested

Job Criteria

Experience

Mid Level (3-7 years)


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