Product Demonstration Event Manager

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) retirement plan

Paid Time Off

Job Description

Club Demonstration Services (CDS) is a leading event marketing company, proudly partnered with Costco as its preferred in-house event marketing provider. Specializing in person-to-person marketing services, CDS delivers top-tier promotional events that effectively drive sales for both their clients and Costco. The company is committed to providing exceptional training and support to their workforce, ensuring outstanding service and product presentation within major retail environments. With a focus on work-life balance and comprehensive employee benefits, CDS cultivates an environment where employees can thrive and build rewarding careers.

The role of Event Manager at CDS is integral to the company’s success in providing consistent, high-quality product demonstrations across various retail locations. This position involves leading the recruitment, hiring, and supervision of part-time in-store Product Demonstrators who play a key role in engaging customers and driving sales. Located at 2200 Harvard Way, Reno, NV, the Event Manager works a consistent schedule from Tuesday to Saturday, 8:00 AM to 5:00 PM, with some flexibility based on operational needs.

As an Event Manager, you will oversee all aspects of event execution including product preparation and presentation, ensuring strict adherence to food safety and sanitation standards. Training and development of Product Demonstrators is a critical responsibility, ensuring they are well-equipped with demonstration techniques and exceptional customer service skills. This role also requires excellent communication abilities to coordinate with warehouse managers, vendors, and the demonstration team, fostering smooth operations and delivering a superior experience for club members.

Additionally, the Event Manager actively participates in grand openings for new locations, providing leadership and expertise to launch successful promotional events. The position demands a detail-oriented and adaptable individual capable of working independently in a dynamic, fast-paced retail environment. With responsibilities ranging from operational strategy development to analyzing event performance metrics alongside the District Manager, the role offers great opportunities to impact the company’s sales and customer satisfaction goals.

CDS offers a comprehensive full-time benefits package including medical, dental, vision, life insurance, disability options, and a 401(k) retirement plan. Generous paid time off is also provided to support a strong work-life balance. This role is perfect for a motivated professional with experience in retail, hospitality, or food service environments looking to grow their leadership skills in client-side event marketing and retail operations. If you have a proven track record in managing teams, excellent communication skills, and a passion for delivering outstanding customer engagement, CDS invites you to apply for the Event Manager position today.

Job Requirements

High school diploma or equivalent
2-4 years of related experience in retail, hospitality, or food service environments
Ability to work independently and prioritize tasks with minimal supervision
Supervisory skills including delegation, training, and performance evaluation
Flexibility and adaptability to changes in projects or the business environment
Capacity to exercise independent judgment
Ability to coach and guide employees, taking necessary corrective actions when needed
Able to handle physical activity including lifting up to 50 pounds and standing for extended periods
NEHA Professional Food Handler Certification

Job Qualifications

High school diploma or equivalent
2-4 years of related experience in retail, hospitality, or food service environments
Detail-oriented with strong leadership and communication skills
Proven ability to lead high-performing teams
Capacity to exercise independent judgment
Able to coach and guide employees, taking necessary corrective actions when needed
Adaptable and capable of working in a fast-paced environment
Associate's Degree or equivalent experience preferred
3-5 years of experience in client-side, branded, consumer-packaged goods company or mixed experience
Excellent written and verbal communication skills
Proven track record of building and maintaining customer and client relationships
Supervisory skills including delegation, training, and performance evaluation
Basic computer skills including Microsoft Office Suite
NEHA Professional Food Handler Certification required

Job Duties

Recruit, train, and hire part-time staff
Oversee product preparation and presentation, ensuring food safety and sanitation practices
Train Product Demonstrators on demonstration techniques and outstanding customer service
Facilitate communication among managers, vendors, and staff
Engage in new location grand openings as needed
Manage all activities associated with successful events, promotion, and sales of vendor products
Communicate operational strategies to achieve sales and service excellence