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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Career advancement opportunities
Job Description
Mercedes-Benz of Durham is a premier automotive dealership located in Durham, North Carolina, dedicated to providing exceptional luxury vehicles and excellent customer service. As part of the globally recognized Mercedes-Benz brand, this dealership prides itself on delivering state-of-the-art vehicles coupled with a customer experience that emphasizes quality, innovation, and trust. The facility is committed to maintaining high standards in every aspect of the automotive buying journey, from the moment customers enter the showroom to post-sale support and service. Employees at Mercedes-Benz of Durham embody the company’s core values and work diligently to uphold the tradition of excellence associated with the... Show More
Job Requirements
- GED or high school diploma
- previous sales and/or customer service experience desired
- advanced technology skills
- basic computer skills
- valid driver’s license
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- regular and predictable attendance
- able to stand, walk, and sit frequently
- able to work evening hours, weekends, and holidays
- able to perform duties indoors and outdoors
- ability to read and comprehend instructions, correspondence, and memos
- ability to apply common sense understanding
- ability to add, subtract, multiply and divide
Job Qualifications
- GED or high school diploma
- associate degree or higher preferred
- previous sales and/or customer service experience desired
- advanced technology skills
- basic computer skills
- ability to communicate effectively with customers and company personnel
- valid driver’s license
Job Duties
- Greets customer and determines make, type, and quality of vehicle desired
- educates customer on current product line options and basic product specifications
- provide product information (brochures) for customers when requested
- demonstrate vehicle features and technology features to customer
- educate customer on optional equipment available for purchase
- answers questions about the vehicle, technology, and features
- conducts test drives
- conducts facility tours (service, parts)
- conduct training classes for current customers on technology
- provides assistance to customers as needed
- works closely with salesperson
- supports sales team as needed
- maintains CSI at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the company’s core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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